topic Check Porting status in Get Support

Check Porting status

john2002 — Thu, 06 Jan 2022 08:50:20 GMT

Hi, how can I find the status of my porting request? Is there anyway to cancel it? Eventually I still want to port the number but have to keep it with the current carrier for a few more weeks.

Thanks.

John

Re: Check Porting status

pkaraa — Wed, 20 Oct 2021 17:12:27 GMT

Simple way to cancel the porting procedure is NOT to respond to the authorization text you receive from your old provider. The port process will stop as it is not authorized by you.

Re: Check Porting status

Anonymous — Wed, 20 Oct 2021 17:16:18 GMT

@john2002 : I would suggest changing your number. Then when you're ready to port, do the transfer and put your old SIM back in and confirm the transfer and it should go.

As it is now, it's failed and your old account is still active.

Edit: If you're coming from outside the Telus family then check this first.

Re: Check Porting status

softech — Wed, 20 Oct 2021 17:18:22 GMT

@john2002 you would have got a text from them asking your permission to port, you can ignore the text and the number won't be ported

You should then Login to My Account and click Change Number and pick a number to be used for now.

When you are ready to port again, you can go back to My Account and click Change Number again and select the option to port

(if you need to be with you current provider for a lot longer. At the end of your current cycle on PM, you can let it expired and not load fund and load fund again when you are ready to resume your PM service. But keep in mind you only have 90 days or your account will be closed)

Re: Check Porting status

Yummy — Wed, 20 Oct 2021 17:19:18 GMT

I hope you did not reply YES on porting request having old SIM in your phone.

But if you did, then I do not think you will be able to stop it.

You can check porting process progress is you use PM SIM and try to send/receive SMS as that feature become available first.

Re: Check Porting status

Anonymous — Wed, 20 Oct 2021 17:21:35 GMT

@john2002

**important to you know**

Make sure that you have the old SIM card in your phone when you're porting your number. You should get a SMS message from your old carrier asking to confirm if you would like to port your number. Your reply should be: YES.

The confirmation message can take a few minutes to come in. You have 90 minutes from the time of request.

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Re: Check Porting status

softech — Wed, 20 Oct 2021 17:27:08 GMT

@Anonymous wrote:
@john2002
**important to you know**
Make sure that you have the old SIM card in your phone when you're porting your number. You should get a SMS message from your old carrier asking to confirm if you would like to port your number. Your reply should be: YES.

@Anonymous sure?

Re: Check Porting status

Yummy — Wed, 20 Oct 2021 17:25:21 GMT

@Anonymous wrote:

OP is not asking HOW TO PORT but can he CANCEL initiated port or to cancel potential future port request.

Re: Check Porting status

softech — Wed, 20 Oct 2021 17:26:50 GMT

@Yummy wrote:
@Anonymous wrote:

OP is not asking HOW TO PORT but can he CANCEL initiated port or to cancel potential future port request.

... we should all take 2 mins to read and understand the question before replying.

while most wrong suggestions might not matter , this one could really hurt..

Re: Check Porting status

Anonymous — Wed, 20 Oct 2021 17:38:32 GMT

@Yummy

porting request cancel by say No so simple.

@softech

nice try from next time..

Re: Check Porting status

dabr — Wed, 20 Oct 2021 18:24:53 GMT

@Anonymous wrote:
@Yummy
porting request cancel by say No so simple.

@softech
nice try from next time..

What does that mean?

Re: Check Porting status

gpixel — Thu, 21 Oct 2021 00:52:37 GMT

@Anonymous can you please use Google translate when speaking to others. then other members can understand what you are saying and you can understand what the others are saying...

all you have to do is highlight the text, copy it then paste it into Google translate and choose your native language. same thing if you would like to reply back to a member.

it will even speak back to you if you click the speaker

Re: Check Porting status

Quigley — Thu, 21 Oct 2021 01:24:05 GMT

@gpixel @dabr

That poster should maybe consider getting the new Google pixel 6 with realtime translation full-time. lol