topic Re: Payment in Get Support

Re: Reset password

Nawaljabu — Thu, 06 Jan 2022 08:50:18 GMT

Please I need for payment on line my number xxxxxxxxxxxxxxxxxxx

edited by comptuergeek541: phone number removed

Re: Reset password

Triguy — Wed, 20 Oct 2021 16:42:18 GMT

@Nawaljabu Did you try the forgot password ?

If you still need assistance then submit a ticket.

Here’s when and how to contact our Customer Support Agents:

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

You should remove any personal information by clicking on the three dots on the top right hand corner.

Re: Payment

Nawaljabu — Wed, 20 Oct 2021 23:57:08 GMT

My number xxxxxxxxxxxxxx

edited by computergeek541: removed phone number

Re: Payment

JK8 — Wed, 20 Oct 2021 16:55:12 GMT

@Nawaljabu

This is a public forum where everyone can see your number. Edit your post to remove.

Re: Payment

JK8 — Wed, 20 Oct 2021 16:58:34 GMT

@Nawaljabu

Give us more details? Are you having payment problems? Have you added a credit card in self service?

https://selfserve.publicmobile.ca

Re: Payment

pkaraa — Wed, 20 Oct 2021 17:00:42 GMT

@Nawaljabu

Okay. Are you also not able to make payment cos of suspended account?

As suggested, edit your reply and delete your phone number.

Re: Reset password

computergeek541 — Wed, 20 Oct 2021 23:40:09 GMT

@Nawaljabu wrote:
Please I need for payment on line my number xxxxxxxxxxxxxxxxxxx

If you need to make a payment quickly, you can use a service such as recharge.com to buy a voucher or you can buy one from some retaiil stores. A Public Mobile voucher can be added to your account by dialing *611 from your cell phone. Of course, you'll still want to have your Self Serve password reset for future use.

Re: Reset password

Anonymous — Wed, 20 Oct 2021 23:45:12 GMT

@Nawaljabu

you can try Forgot your password visit Here link, and enter your email address,

or you need to Contact Customer Support Agent by CS_Agent ,and Explain your issue to
they can solve your issue, they are nice Service Team they will help you 100%.

and them will reset for you,

Here’s How To Contact Customer Support Agent by CS_Agent,

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link,to get started.

or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
You’ll need to be logged in to your Community account for the link to work.

please include in your message,
your account number,
your phone number,
your account 4 digit pin,
your Email address,

Customer Support Agent by CS_Agent, will Response to your inbox by private message
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
- Monday to Sunday: 6 AM to 10 PM EST
Check your private message inbox (click on the envelope top right of your screen)

Good Luck...