https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on-not-activated-Please-help/m-p/737912#M504225 <P>I purchased a 200 mb data add on for five dollars and it is not activated, my account just says I have five dollars available, help please I need this data add on!</P> Thu, 06 Jan 2022 08:50:07 GMT thachef 2022-01-06T08:50:07Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on-not-activated-Please-help/m-p/737912#M504225 <P>I purchased a 200 mb data add on for five dollars and it is not activated, my account just says I have five dollars available, help please I need this data add on!</P> Thu, 06 Jan 2022 08:50:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on-not-activated-Please-help/m-p/737912#M504225 thachef 2022-01-06T08:50:07Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on-not-activated-Please-help/m-p/737914#M504226 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/211523">@thachef</a>&nbsp;You have to purchase it twice. First time it just ads funds to your account. Do the same steps again to add the add-on.&nbsp;<BR /><BR /><A href="https://www.publicmobile.ca/en/on/get-help/articles/purchase-add-ons-through-self-serve" target="_blank">Purchase Add-Ons through Self Serve (publicmobile.ca)</A></P> Wed, 20 Oct 2021 04:04:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on-not-activated-Please-help/m-p/737914#M504226 NDesai 2021-10-20T04:04:09Z