topic Re: Error when I ported over in Get Support

Error when I ported over

Jktdutch — Tue, 04 Jan 2022 19:13:16 GMT

Hi I forgot to add text messaging to my plan for the freedom mobile promo.can these be added so I receive 6gb bonus? Thanks

Re: Error when I ported over

Samianauman — Sat, 24 Jun 2017 21:04:32 GMT

Don't worry contact mod thry will add the texting for you and you won't lose your 6gb bonus data.

Contact any moderator by private message to help you with the process.
In your private message the following info
* PM account email address
* PM phone number
* Detailed explanation

Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moderators/ta-p/76452

What you do click on link the webpage will open. You will see a mod team click on any name then scroll down all the way and click on send a private msg then explain your problem
Thanks"

Re: Error when I ported over

zhadj030 — Sat, 24 Jun 2017 21:13:33 GMT

As mentionned above, contact a mod and they will fix it for you.

Re: Error when I ported over

Jktdutch — Mon, 26 Jun 2017 18:30:57 GMT

hi thanks

Ive sent the moderators the question via private message and haven't got a response for over a day. It says they usually respond within 60-90 minutes. Am i missing something?

Jordan