Re: Forgot password

fadaba — Thu, 06 Jan 2022 08:49:37 GMT

My username is fadaba and phone number is 647xxxxxx.I forgot my self service account login password. Could you please reset it for me

Edit by Dunkman: removed personal information

Re: Forgot password

Dunkman — Tue, 19 Oct 2021 03:35:41 GMT

@fadaba wrote:
My username is fadaba and phone number is 647xxxxxx.I forgot my self service account login password. Could you please reset it for me

Edit by Dunkman: removed personal information

@fadaba

You are locked out of your account if you attempted 5 failed logins. You will need to retry again in one hour when your account will be unlocked.

Have you tried reseting your password?

https://selfserve.publicmobile.ca/forgot-password/

(Check your junk folder)

If not working, you will need to customer service agent (CSA).

You will need to contact customer service agent (CSA):

Click on the chat bubble icon on the right lower corner of website to start ticketing process to contact CSA. Type: I can't login. Follow the prompts to submit ticket.

CSA may ask a few questions to verify account ownership and then should be able to help you. Response times can take a few hours. Check your private message inbox (envelope in upper right corner of website).

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Re: Forgot password

Re: Forgot password