topic Re: Ironic in Get Support

Ironic

Deano53 — Thu, 06 Jan 2022 08:47:01 GMT

What I find very ironic about living in 2021 is that when money needs to be debited from our account it can come out immediately. When we are supposed to get refunded for an over charge it takes 5-7 business days not including weekends or holidays. Anybody else see what’s wrong with this scenario?

Re: Ironic

mimmo — Fri, 15 Oct 2021 00:44:41 GMT

Yeah, but you are going through a big corporation, approvals etc probably take time.

5-7 days seems generous I once was told 3-4 weeks, so things are improving?

Re: Ironic

hTideGnow — Fri, 15 Oct 2021 00:45:13 GMT

this is normal for any business. First, they need the couple days to confirm.

then of course, all Accountants will tell you, it's better to keep the money yourself, they would like to drag on as long as they can.. but this is common to any business 🙂

Re: Ironic

darlicious — Fri, 15 Oct 2021 00:46:18 GMT

@Deano53

I can understand your frustration but that is a normal turn around for a refund when the card is not present for the merchant issuing the refund and there are no preauthorization agreements in place.

Thats why most customers just opt for an immediate credit in their accounts knowing it will just be used for the following renewal or add on purchases if needed.

Re: Ironic

BKNS27 — Fri, 15 Oct 2021 01:17:34 GMT

@Deano53

This seems to be the same for any other business.

I filled up gas my car at a self service station, the pump indicates that you must approve $250 before filling up…I filled up $70 of fuel but when I check my CC account there was a charge of $250 pending.

The $70 amount was adjusted a week later…hmmmm

Re: Ironic

juanpablo03 — Fri, 15 Oct 2021 01:27:21 GMT

I am with you man totally, It is so Ironic

Re: Ironic

hTideGnow — Fri, 15 Oct 2021 01:32:25 GMT

@darlicious wrote:

Thats why most customers just opt for an immediate credit in their accounts knowing it will just be used for the following renewal or add on purchases if needed.

True...that is a better choice .. ask them to move the money to Available Fund, they can complete it within 24 hours.

Re: Ironic

Deano53 — Fri, 22 Oct 2021 12:53:45 GMT

Within ONE day? FOREVER to return it , but can do AMAZING things as long as they DONT have to return it.

Re: Ironic

Deano53 — Fri, 22 Oct 2021 12:56:34 GMT

Just so the community knows ( really doesn’t matter) I still haven’t received it yet: was told 4 days ago it would be 72 hours . 🤷🏼