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    <title>topic Re: forgot the Password in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/forgot-the-Password/m-p/732491#M501961</link>
    <description>&lt;P&gt;try forgot password and test with all the email ids you can remember of the times when you registered.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Else&amp;nbsp;Get support here&amp;nbsp;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank"&gt;https://widget.telus.tiia.ai/publicmobile/publicmobile.html&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;or contact CSA here&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 06 Oct 2021 03:52:04 GMT</pubDate>
    <dc:creator>pkaraa</dc:creator>
    <dc:date>2021-10-06T03:52:04Z</dc:date>
    <item>
      <title>forgot the Password</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/forgot-the-Password/m-p/732373#M501958</link>
      <description>&lt;P&gt;Please to reset the pw. Thank you !&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jan 2022 08:42:19 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/forgot-the-Password/m-p/732373#M501958</guid>
      <dc:creator>publicmobile99</dc:creator>
      <dc:date>2022-01-06T08:42:19Z</dc:date>
    </item>
    <item>
      <title>Re: forgot the Password</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/forgot-the-Password/m-p/732375#M501959</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/209678"&gt;@publicmobile99&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;you can try Forgot your password &lt;STRONG&gt;visit&amp;nbsp;&lt;A href="https://selfserve.publicmobile.ca/forgot-password/" target="_self"&gt;Here link,&lt;/A&gt;&amp;nbsp;&lt;/STRONG&gt;and&amp;nbsp;&lt;SPAN&gt;enter your email address,&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;or Explain your issue to Contact&amp;nbsp;Customer Support Agent by&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;SPAN class="UserName lia-user-name lia-user-rank-Customer-Support-Agent lia-component-author"&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437" target="_self"&gt;&lt;SPAN class="login-bold"&gt;CS_Agent&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;,&lt;BR /&gt;they can solve your issue, they are nice Service Team they will help you&amp;nbsp;100%.&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;and they will&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;STRONG&gt;reset&amp;nbsp;&lt;/STRONG&gt;for you,&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;Here’s How To Contact&amp;nbsp;&lt;SPAN&gt;Customer Support Agent by CS_Agent,&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL class="lia-list-style-type-disc"&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to&amp;nbsp;&lt;SPAN&gt;Customer Support Agent by CS_Agent,&lt;/SPAN&gt;&lt;STRONG&gt;Click&amp;nbsp;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer"&gt;Here link,&lt;/A&gt;&lt;/STRONG&gt;to get started.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL class="lia-list-style-type-disc"&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;FONT size="4"&gt;&lt;STRONG&gt;or&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/FONT&gt;you can send a private message to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;Customer Support Agent by CS_Agent,&lt;/SPAN&gt;&amp;nbsp;by&amp;nbsp;&lt;STRONG&gt;Click&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;Here link,&lt;/A&gt;&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;You’ll need to be logged in to your Community account for the link to work.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;FONT size="4"&gt;please include in your message,&lt;/FONT&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;your account number,&amp;nbsp;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;your phone number,&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;your account&amp;nbsp;4 digit pin,&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;your Email address,&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL class="lia-list-style-type-disc"&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;SPAN&gt;Customer Support Agent by CS_Agent, will Response to your inbox by private message&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:&lt;/SPAN&gt;&lt;UL&gt;&lt;LI&gt;Monday to Sunday: 6 AM to 10 PM EST&lt;/LI&gt;&lt;/UL&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;BR /&gt;&lt;SPAN&gt;Check your private message inbox (click on the envelope top right of your screen)&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;Good Luck...&lt;/P&gt;</description>
      <pubDate>Tue, 05 Oct 2021 22:57:29 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/forgot-the-Password/m-p/732375#M501959</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-10-05T22:57:29Z</dc:date>
    </item>
    <item>
      <title>Re: forgot the Password</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/forgot-the-Password/m-p/732376#M501960</link>
      <description>&lt;P&gt;Did you try the forgot password link ?&lt;/P&gt;&lt;P&gt;&lt;A href="https://selfserve.publicmobile.ca/forgot-password/" target="_blank" rel="noopener"&gt;https://selfserve.publicmobile.ca/forgot-password/&lt;/A&gt;&lt;/P&gt;&lt;P&gt;If you still need assistance then submit a ticket.&lt;/P&gt;&lt;P&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;Here’s when and how to contact our Customer Support Agents:&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank"&gt;here&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;to get started.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;Alternatively, you can send a private message to our Agents by clicking&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;here&lt;/A&gt;. You’ll need to be logged in to your Community account for the link to work.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
      <pubDate>Tue, 05 Oct 2021 22:52:13 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/forgot-the-Password/m-p/732376#M501960</guid>
      <dc:creator>Triguy</dc:creator>
      <dc:date>2021-10-05T22:52:13Z</dc:date>
    </item>
    <item>
      <title>Re: forgot the Password</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/forgot-the-Password/m-p/732491#M501961</link>
      <description>&lt;P&gt;try forgot password and test with all the email ids you can remember of the times when you registered.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Else&amp;nbsp;Get support here&amp;nbsp;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank"&gt;https://widget.telus.tiia.ai/publicmobile/publicmobile.html&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;or contact CSA here&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 06 Oct 2021 03:52:04 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/forgot-the-Password/m-p/732491#M501961</guid>
      <dc:creator>pkaraa</dc:creator>
      <dc:date>2021-10-06T03:52:04Z</dc:date>
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