topic Re: 4G internet in Get Support

4G internet

Sumitkumarr1 — Thu, 06 Jan 2022 08:39:46 GMT

Hi,

Is there a reason my phone shows sometimes 4G connection. I was informed that public mobile only goes with 3G speeds.

Re: 4G internet

Dunkman — Thu, 30 Sep 2021 15:34:05 GMT

Public mobile does have LTE connection (ie. 4G), but just capped to 3G speeds. So, it depends on where you are living and which cell tower is nearest to you. This does provide some advantages including LTE latency.

If you wanted to try, you could manually select 3G network (which is not capped) and you may get better data speeds.

Re: 4G internet

esjliv — Thu, 30 Sep 2021 15:36:06 GMT

@Sumitkumarr1 wrote:
Hi,

Is there a reason my phone shows sometimes 4G connection. I was informed that public mobile only goes with 3G speeds.

@Sumitkumarr1

Correct, 3G speeds on the current in-market plans offered.

See post here, credit to @Anonymous :

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Is-PM-3G-or-4G/m-p/711665/highlight/true#M88752

Re: 4G internet

Anonymous — Thu, 30 Sep 2021 15:36:26 GMT

@Sumitkumarr1 : The data is 4G but they throttle down to 3Mbps speed. It's just marketing to call it 3G. You could opt to use the actual 3G data though.

Edit: one thumb typing on mobile. 🙂

Re: 4G internet

Meow — Thu, 30 Sep 2021 15:40:23 GMT

PM is 3G only. Is your Network Setup on Auto? It could be that phone tries to go higher but goes back when it sees it cannot?

Re: 4G internet

Yummy — Thu, 30 Sep 2021 15:49:57 GMT

@Dunkman wrote:

@Sumitkumarr1
Public mobile does have LTE connection (ie. 4G), but just capped to 3G speeds. So,

I had to reset my phone due to low space. What a difference... 'something' was using 5-6GB of memory and I could not find what...

At that time phone reverted to default - recommended LTE. I could not make/receive phone calls. When I manually switched to 3G everything started working as expected.

Does 3G has impact on data or phone too?

Re: 4G internet

walker1 — Thu, 30 Sep 2021 15:53:57 GMT

@Yummy Very interesting. meo

Re: 4G internet

Anonymous — Thu, 30 Sep 2021 16:27:06 GMT

@Sumitkumarr1

Plans with 3G data may reach download speeds of up to 3 Mbps, with the coverage and reliability of the LTE network. Speed and signal strength may vary with your device, configuration, Internet traffic, environmental conditions, applicable network management and other factors.

Re: 4G internet

Dunkman — Thu, 30 Sep 2021 16:28:40 GMT

@Yummy wrote:
@Dunkman wrote:

@Sumitkumarr1
Public mobile does have LTE connection (ie. 4G), but just capped to 3G speeds. So,
I had to reset my phone due to low space. What a difference... 'something' was using 5-6GB of memory and I could not find what...

At that time phone reverted to default - recommended LTE. I could not make/receive phone calls. When I manually switched to 3G everything started working as expected.
Does 3G has impact on data or phone too?

@Yummy

I don't think that manually selecting 3G would increase storage in your phone, but for some clients and their locations, selecting 3G network can offer better data speeds, talk, etc. I just keep my phone usually at automatic selection.

Re: 4G internet

Yummy — Thu, 30 Sep 2021 16:54:18 GMT

@Dunkman wrote:
@Yummy
I don't think that manually selecting 3G would increase storage in your phone, but for some clients and their locations, selecting 3G network can offer better data speeds, talk, etc. I just keep my phone usually at automatic selection.

Oh, absolutely not 🙂 First part of my post was a few words why my Network setting changed.

And I was able to resolve issue of not being able to call - being member of this Community and reading all advises members post in case of 'not able to make calls'.

Re: 4G internet

Anonymous — Thu, 30 Sep 2021 17:03:54 GMT

Can @Yummy and @Meow please put this to rest. I sadly also tested this uncertainty.

You are not the same person. You are not in the same house (same ip address). You are not related.

Please confirm. This has gone on too long. But gaming is rather frowned upon around here.

That primary accuser also needs to make sure their nose is clean **cough**unsolicited referral code**cough**.

Thank you.

Or just ignore 🙂

Re: 4G internet

Yummy — Thu, 30 Sep 2021 17:13:35 GMT

@Anonymous wrote:
Can @Yummy and @Meow please put this to rest. I sadly also tested this uncertainty.

I do NOT understand what is the problem?????

We are at the same household. We use the same internet. We might be on line at the same time. WE ARE TWO different people.

I never saw any restrictions that 2 or more people from the same household CANNOT have PM service and NOT to participate in Community?

Do you want our pictures to confirm identities or maybe scan of our passports????

I believe Each of us has right to express its own opinion in Community and we do not Bravo each other and we ARE NOT 'gaming' the system.

Re: 4G internet

Anonymous — Thu, 30 Sep 2021 17:46:36 GMT

@Yummy : Thank you. Understood loud and clear. We have had other households gaming so there has been precedent. I was not accusing...just putting it to rest.

I accept this to be put to rest. (not that anybody needs to care what I think). I've just grown tired of the insinuations being flung around...once by me too. No more.

Re: 4G internet

Anonymous — Wed, 06 Oct 2021 18:22:16 GMT

@Anonymous wrote:
Can @Yummy and @Meow please put this to rest. I sadly also tested this uncertainty.
You are not the same person. You are not in the same house (same ip address). You are not related.
Please confirm. This has gone on too long. But gaming is rather frowned upon around here.
That primary accuser also needs to make sure their nose is clean **cough**unsolicited referral code**cough**.
Thank you.
Or just ignore 🙂

@Anonymous wrote:
you say that to me in another post,
I do not have any responsibility here. I do feel a certain ownership to providing correct information to the customer though so that they don't run off in the wrong direction. But that's me. Not an actual responsibility.

@Anonymous

so my question is how you know about (same ip address) they are use it ?

that information is too personally, and only them know about it for customer support agent or public mobile Team or police department all 3 of them only they are know about a IP Address,

if you are say not working with public mobile or community site how you know that ?

who are you ?

you have to be very clear in community to all know everything !!

Re: 4G internet

Anonymous — Wed, 06 Oct 2021 18:29:01 GMT

@Anonymous : Sigh. Another mis-interpretation. The post was listing possible scenarios of whether the two users were the same. I have no clue if they have the same ip address. They _would_ if they're using the same shared internet connection and not using a VPN.

lol now you're trying to somehow prove that I'm somebody that I'm not being open about. Enjoy.

Re: 4G internet

Anonymous — Wed, 06 Oct 2021 18:48:23 GMT

@Anonymous wrote:
@Anonymous : Sigh. Another mis-interpretation. The post was listing possible scenarios of whether the two users were the same. I have no clue if they have the same ip address. They _would_ if they're using the same shared internet connection and not using a VPN.
lol now you're trying to somehow prove that I'm somebody that I'm not being open about. Enjoy.

you did ask this

@z10user4 wrote:
Can @Yummy and @Meow please put this to rest. I sadly also tested this uncertainty.
You are not the same person. You are not in the same house (same ip address). You are not related.
Please confirm. This has gone on too long. But gaming is rather frowned upon around here.
That primary accuser also needs to make sure their nose is clean **cough**unsolicited referral code**cough**.
Thank you.
Or just ignore

@Anonymous

what this VPN. no one say about it VPN.!!

Why did you change the subject ?

you have to be very clear in community to all know everything !!

who are you ?
and public mobile have to question you about that is not illegal , anywhere someone question other about ( IP Address )... how you know ? if you say you are not working with them then how you know about ( IP Address ) ? something hidden !

Re: 4G internet

Anonymous — Wed, 06 Oct 2021 18:48:19 GMT

@Anonymous : I'm done with your mis-interpretations on this particular line of discussion.

I do not work for any entity that has any inside information of this place. I wish. I could use the money. I don't. Alas. But that's just me saying these words. It's up to you or others to believe them. Not my problem.

Re: 4G internet

Anonymous — Wed, 06 Oct 2021 18:53:12 GMT

@Anonymous wrote:
@Anonymous : I'm done with your mis-interpretations on this particular line of discussion.
I do not work for any entity that has any inside information of this place. I wish. I could use the money. I don't. Alas. But that's just me saying these words. It's up to you or others to believe them. Not my problem.

@Anonymous

what your mean about Not my problem.

your question two member in community about ( IP Address ) and now misinterpretations

that is this illegal , and public mobile have to question you about that is not illegal...

Re: 4G internet

softech — Wed, 06 Oct 2021 18:57:17 GMT

@Anonymous I think you have have misinterpret what @Anonymous was saying in the original post...

Re: 4G internet

Anonymous — Wed, 06 Oct 2021 19:07:25 GMT

@Anonymous : Oh man. After typing all this you'll still mis-interpret.
In the context of wanting to clarify whether a couple users were the same person...I used wording that lists conditions in a questioning fashion.
In a way of saying "you people are not in the following conditions": not the same person, not the same house, not related. The ip part was that they would have the same ip address if they were in the same house. That is not saying that I know what it is. That's the nature of a shared internet connection.

You then ask about my addition of VPN. Using a VPN will give the user an ip address other than the one they're connecting to the internet with. I added that as an additional detail to the shared internet connection.

What are you saying is illegal? Using a VPN? No it's not.

Again, I have not said I know what their ip address is. It's merely a logical conclusion on a shared internet connection. Not saying whether I know it's 192.168.100.200. I do not know that.

It's not my problem whether anybody believes my words.

I still don't know what you think is illegal. Again, the ip address is assumed to be the same on a shared internet connection. I don't know the actual ip address. I added the VPN point that they could have different ip addresses coming out of the same shared internet connection.