topic Re: promo code ending today for 2g additional on $35. plan ending sept 22 2021 in Get Support

promo code ending today for 2g additional on $35. plan ending sept 22 2021

francinegravel — Thu, 06 Jan 2022 08:36:01 GMT

JUst activated today my new simm card to get promo 2gbbonus for my new plan of $35.00

When going to my account i do not see my 2 extra gb

please reply

Thanks

Re: promo code ending today for 2g additional on $35. plan ending sept 22 2021

Anonymous — Wed, 22 Sep 2021 17:41:02 GMT

@francinegravel

do you Activated online or in store !

Re: promo code ending today for 2g additional on $35. plan ending sept 22 2021

hTideGnow — Wed, 22 Sep 2021 17:39:21 GMT

@francinegravel If you activated online yourself and not in store, please wait 2 business days for PM to add it on your account

https://productioncommunity.publicmobile.ca/t5/Announcements/Flash-Sale-2GB-of-monthly-bonus-data-for-free-Sept-17-22/m-p/726811

Please note it may take up to 2 business days for bonus data to be applied.

Re: promo code ending today for 2g additional on $35. plan ending sept 22 2021

francinegravel — Wed, 22 Sep 2021 17:40:34 GMT

On linr

Re: promo code ending today for 2g additional on $35. plan ending sept 22 2021

Anonymous — Wed, 22 Sep 2021 17:46:37 GMT

@francinegravel wrote:
On linr

@francinegravel

for Activated online,

Please note it may take up to 2 business days for bonus data to be applied.

after 3 day go sign in to Self-Serve, to review your account,

if you can't see it that promo 2GB,

you have to Contact Customer Support Agent by CS_Agent , Explain your issue to
they can solve your issue, they are nice Service Team they will help you 100%.

Here’s How To Contact Customer Support Agent by CS_Agent,

you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
You’ll need to be logged in to your Community account for the link to work.

please include in your message,
your account number,
your phone number,
your account 4 digit pin,
your Email address,

Customer Support Agent by CS_Agent, will Response to your inbox by private message
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
- Monday to Sunday: 6 AM to 10 PM EST
Check your private message inbox (click on the envelope top right of your screen)

Good Luck...

Re: promo code ending today for 2g additional on $35. plan ending sept 22 2021

hTideGnow — Wed, 22 Sep 2021 17:42:31 GMT

@francinegravel wrote:
On linr

check SelfServe My Account on Friday and you should see the bonus 2GB there under My Promotion

Re: promo code ending today for 2g additional on $35. plan ending sept 22 2021

LeePublic — Wed, 22 Sep 2021 17:50:50 GMT

@francinegravel Usually, you have to wait up to 48 hours for the bonus data to apply, if you don't see it by then, then contact a CSAgent. It appeared immediately for me when I signed up.

Re: promo code ending today for 2g additional on $35. plan ending sept 22 2021

BKNS27 — Thu, 23 Sep 2021 01:03:30 GMT

@francinegravel

I am assuming you entered the 2GBBonus during your online activation.

If not, I would suggest you contact a PM CS Agent by clicking on the SIMon chat button and type in Create a Ticket.
Be nice to the Agent that you accident missed entering the code.