topic Re: I can use data and make outgoing calls but cant receive incoming calls in Get Support

I can use data and make outgoing calls but cant receive incoming calls

messi2boss79 — Thu, 06 Jan 2022 08:35:31 GMT

I am able to use data and make outgoing call just fine but when somebody calls me the line doesn't ring.

Re: I can use data and make outgoing calls but cant receive incoming calls

Triguy — Tue, 21 Sep 2021 19:02:31 GMT

Did you recently port your phone number over to PM ? Try rebooting your phone. If you have another phone then try swapping the sim. Also try shutting down your phone then remove the sim and put it back.

Re: I can use data and make outgoing calls but cant receive incoming calls

softech — Tue, 21 Sep 2021 19:05:56 GMT

@messi2boss79 was this a newly activated line and you requested porting you number from another provider? If so, did you get a text from your old provider and did you reply YES within 90 mins? Let us know if this step is missed and we can advise what to do from here

Re: I can use data and make outgoing calls but cant receive incoming calls

Anonymous — Tue, 21 Sep 2021 19:35:37 GMT

@messi2boss79

can you try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link

or Here link

for android visit Here link ,

and do Rebooting your phone

This is quick and simple,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

or can you try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute

4. put it back and power on,

5. toggling airplane mode off/on,

and do again Rebooting your phone,

and if still not fix it you Have To Submit a Ticket To Contact Customer Support Agent by CS_Agent ,

Explain your issue to they can solve your issue, they are nice service Team the will help you 100%.

Here’s How To Contact Customer Support Agent by CS_Agent, and Submit a Ticket

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link ,to get started.

or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link.
You’ll need to be logged in to your Community account for the link to work.

please include in your message,
your account number,
your phone number,
your account 4 digit pin,
your Email address,

Customer Support Agent by CS_Agent, will Response to your inbox by private message
Check your private message inbox (click on the envelope top right of your screen)

Good Luck....