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    <title>topic Sim not working in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727907#M500041</link>
    <description>&lt;P&gt;Sim not working&lt;/P&gt;</description>
    <pubDate>Mon, 20 Sep 2021 22:33:09 GMT</pubDate>
    <dc:creator>NikhilaJenson</dc:creator>
    <dc:date>2021-09-20T22:33:09Z</dc:date>
    <item>
      <title>Sim not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727906#M500037</link>
      <description>&lt;P&gt;sim not working&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jan 2022 08:35:15 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727906#M500037</guid>
      <dc:creator>NikhilaJenson</dc:creator>
      <dc:date>2022-01-06T08:35:15Z</dc:date>
    </item>
    <item>
      <title>Sim not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727907#M500041</link>
      <description>&lt;P&gt;Sim not working&lt;/P&gt;</description>
      <pubDate>Mon, 20 Sep 2021 22:33:09 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727907#M500041</guid>
      <dc:creator>NikhilaJenson</dc:creator>
      <dc:date>2021-09-20T22:33:09Z</dc:date>
    </item>
    <item>
      <title>Re: Sim not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727908#M500042</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/207724"&gt;@NikhilaJenson&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;can you try manually selecting&amp;nbsp;network "3G ONLY"&amp;nbsp;or&amp;nbsp;WCDMA only,&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;for iPhone visit&amp;nbsp;&lt;STRONG&gt;&lt;A href="http://support.apple.com/en-ca/HT203124" target="_self" rel="nofollow noreferrer noopener"&gt;Here link&lt;/A&gt;&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;or&amp;nbsp;&lt;STRONG&gt;&lt;A href="http://helpforsmartphone.com/public/en/apple/ios/ios-11/guides/24/Switch-between-3G-4G-Apple-iOS" target="_self" rel="nofollow noreferrer noopener"&gt;Here link&lt;/A&gt;&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;for android visit&amp;nbsp;&lt;STRONG&gt;&lt;A href="http://wikihow.com/Switch-from-4G-to-3G-on-Android" target="_self" rel="nofollow noreferrer noopener"&gt;Here link&lt;/A&gt;&amp;nbsp;,&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;and do Rebooting your phone&amp;nbsp;&lt;/P&gt;&lt;P&gt;This is quick and simple,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;*what is mean for&amp;nbsp;Rebooting the phone means to turn off your phone and turn it back on again.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;or can you try reseat the SIM card&amp;nbsp;and Make sure your phone is off before removing your SIM card,&lt;/P&gt;&lt;P&gt;1. power off your device&lt;/P&gt;&lt;P&gt;2. take out the SIM card,&lt;/P&gt;&lt;P&gt;3.&amp;nbsp;waiting a 1 minute&lt;/P&gt;&lt;P&gt;4. put it back and power on,&lt;/P&gt;&lt;P&gt;5. toggling airplane mode off/on, &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;and do again Rebooting your phone,&lt;/P&gt;</description>
      <pubDate>Mon, 20 Sep 2021 22:33:59 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727908#M500042</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-09-20T22:33:59Z</dc:date>
    </item>
    <item>
      <title>Re: Sim not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727909#M500038</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/207724"&gt;@NikhilaJenson&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;can you try manually selecting&amp;nbsp;network "3G ONLY"&amp;nbsp;or&amp;nbsp;WCDMA only,&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;for iPhone visit&amp;nbsp;&lt;STRONG&gt;&lt;A href="http://support.apple.com/en-ca/HT203124" target="_self" rel="nofollow noreferrer noopener"&gt;Here link&lt;/A&gt;&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;or&amp;nbsp;&lt;STRONG&gt;&lt;A href="http://helpforsmartphone.com/public/en/apple/ios/ios-11/guides/24/Switch-between-3G-4G-Apple-iOS" target="_self" rel="nofollow noreferrer noopener"&gt;Here link&lt;/A&gt;&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;for android visit&amp;nbsp;&lt;STRONG&gt;&lt;A href="http://wikihow.com/Switch-from-4G-to-3G-on-Android" target="_self" rel="nofollow noreferrer noopener"&gt;Here link&lt;/A&gt;&amp;nbsp;,&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;and do Rebooting your phone&amp;nbsp;&lt;/P&gt;&lt;P&gt;This is quick and simple,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;*what is mean for&amp;nbsp;Rebooting the phone means to turn off your phone and turn it back on again.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;or can you try reseat the SIM card&amp;nbsp;and Make sure your phone is off before removing your SIM card,&lt;/P&gt;&lt;P&gt;1. power off your device&lt;/P&gt;&lt;P&gt;2. take out the SIM card,&lt;/P&gt;&lt;P&gt;3.&amp;nbsp;waiting a 1 minute&lt;/P&gt;&lt;P&gt;4. put it back and power on,&lt;/P&gt;&lt;P&gt;5. toggling airplane mode off/on, &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;and do again Rebooting your phone,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 20 Sep 2021 22:34:50 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727909#M500038</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-09-20T22:34:50Z</dc:date>
    </item>
    <item>
      <title>Re: Sim not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727910#M500039</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/207724"&gt;@NikhilaJenson&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;can you provide more information what the issue are you Activate New SIM card or porting your old number...&lt;/P&gt;</description>
      <pubDate>Mon, 20 Sep 2021 22:36:57 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727910#M500039</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-09-20T22:36:57Z</dc:date>
    </item>
    <item>
      <title>Re: Sim not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727912#M500043</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/207724"&gt;@NikhilaJenson&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;can you provide more information what the issue are you Activate New SIM card or porting your old number...&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 20 Sep 2021 22:38:12 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727912#M500043</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-09-20T22:38:12Z</dc:date>
    </item>
    <item>
      <title>Re: Sim not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727913#M500040</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/207724"&gt;@NikhilaJenson&lt;/a&gt;&amp;nbsp; Can you provide more information ?&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Has this SIM ever work and just stopped working?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Are you newly activated? or you have been here long time?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Did you try the SIM on another phone?&amp;nbsp; What error you see on the screen?&lt;/P&gt;</description>
      <pubDate>Mon, 20 Sep 2021 23:01:48 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727913#M500040</guid>
      <dc:creator>hTideGnow</dc:creator>
      <dc:date>2021-09-20T23:01:48Z</dc:date>
    </item>
    <item>
      <title>Re: Sim not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727914#M500044</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/207724"&gt;@NikhilaJenson&lt;/a&gt;&amp;nbsp; &amp;nbsp;Duplicated posts.&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 20 Sep 2021 23:02:52 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727914#M500044</guid>
      <dc:creator>hTideGnow</dc:creator>
      <dc:date>2021-09-20T23:02:52Z</dc:date>
    </item>
    <item>
      <title>Re: Sim not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727926#M500045</link>
      <description>&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;1.&amp;nbsp;&lt;/SPAN&gt;power off your device&lt;/P&gt;&lt;P&gt;2. take out the SIM card,&lt;/P&gt;&lt;P&gt;3. wipe it clean&amp;nbsp;SIM card,&lt;/P&gt;&lt;P&gt;4. put it back and power on,&lt;/P&gt;&lt;P&gt;5. toggling airplane mode off/on&lt;/P&gt;</description>
      <pubDate>Tue, 21 Sep 2021 01:04:11 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727926#M500045</guid>
      <dc:creator>pkaraa</dc:creator>
      <dc:date>2021-09-21T01:04:11Z</dc:date>
    </item>
    <item>
      <title>Re: Sim not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727956#M500046</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/207724"&gt;@NikhilaJenson&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What phone are you using with the PM SIM?&lt;/P&gt;&lt;P&gt;Did you port your old number from another carrier?&lt;/P&gt;&lt;P&gt;Try rebooting your phone by powering off then wait a few minutes then power the phone back on.&lt;/P&gt;</description>
      <pubDate>Tue, 21 Sep 2021 03:08:57 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727956#M500046</guid>
      <dc:creator>BKNS27</dc:creator>
      <dc:date>2021-09-21T03:08:57Z</dc:date>
    </item>
    <item>
      <title>Re: Sim not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727959#M500047</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/207724"&gt;@NikhilaJenson&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What is the error message you are getting? Is it as you are trying to activate? Or have you activated and you inserted the sim in your phone and nothing is happening? Was it working before and it stopped working? Have you tested the sim card in another phone? Or tested a different sim card in your phone? Was it a brand new SIM card that you purchased or did it come from a different source?&lt;/P&gt;</description>
      <pubDate>Tue, 21 Sep 2021 03:19:20 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-working/m-p/727959#M500047</guid>
      <dc:creator>darlicious</dc:creator>
      <dc:date>2021-09-21T03:19:20Z</dc:date>
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