topic Re: My 778 phone number not considered local in Vancouver in Get Support

My 778 phone number not considered local in Vancouver

kenji — Thu, 06 Jan 2022 08:35:05 GMT

I have 778 phone number that is not considered to be local in Vancouver. I was unable to link the enterphone code for my condo unit to my mobile phone as they told me it was a long distance phone number. They also told me they get the warning "long distance charges may be applied" before making the call. I don't understand why this is happening with a BC phone number.

Re: My 778 phone number not considered local in Vancouver

Anonymous — Mon, 25 Oct 2021 19:16:41 GMT

@kenji : 778 is a BC-wide area code. The prefix of your number decides the local calling area. This site can tell you where the number is based from. Then you can find its local calling area.

Re: My 778 phone number not considered local in Vancouver

dabr — Mon, 25 Oct 2021 19:29:12 GMT

@kenji wrote:
I have 778 phone number that is not considered to be local in Vancouver. I was unable to link the enterphone code for my condo unit to my mobile phone as they told me it was a long distance phone number. They also told me they get the warning "long distance charges may be applied" before making the call. I don't understand why this is happening with a BC phone number.

@kenji Edit: reread, the long distance message, doesn't apply.

As to your apartment building and not being able to use your phone number, you could select to change your number to one with a Vancouver area code. You're permitted 4 changes per 30 days. There are still some 604 area codes numbers available, try Sechelt community as they still have some 604 numbers.

Re: My 778 phone number not considered local in Vancouver

CountyDownIeUk — Mon, 25 Oct 2021 19:26:36 GMT

Check your 778 number here. https://cnac.ca/co_codes/co_code_status.htm

It will tell you what area it belongs to.

Re: My 778 phone number not considered local in Vancouver

Anonymous — Mon, 25 Oct 2021 19:30:52 GMT

@kenji

at public mobile 30 day Prepaid Service No fees extra charges,

you can try do Rebooting your phone

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

To get the obvious out of the way...you used ( +1 or 1 ) in front of the any area code,

for Example long distance in canada or from USA,, Add (+1 or 1 ) in front of the any area code,
1778xxxxxxx,
or
+1778xxxxxxx,
both is will going through your call...

Good luck and enjoy the service.

Re: My 778 phone number not considered local in Vancouver

kenji — Mon, 25 Oct 2021 19:33:39 GMT

So if my local prefix is Kelowna then Vancouver won't see the number as local? I thought it was a province-wide thing. Thank you.

Re: My 778 phone number not considered local in Vancouver

LurganIeUk — Mon, 25 Oct 2021 19:38:43 GMT

@Anonymous

Whaaat? You missed the point.

Re: My 778 phone number not considered local in Vancouver

CountyDownIeUk — Mon, 25 Oct 2021 19:37:21 GMT

@kenji wrote:
So if my local prefix is Kelowna then Vancouver won't see the number as local? I thought it was a province-wide thing. Thank you.

Not BC wide calling.....or no LD.

778-xxx-nnnn

The xxx identifies your area.

Re: My 778 phone number not considered local in Vancouver

Anonymous — Mon, 25 Oct 2021 19:38:37 GMT

@kenji

you can upgrade your plan to Unlimited Canada-wide minutes,

and click Here link to you know how to Change Your Plan online,

or if you like to Changing Your Number,

You can change your phone number up to 4 times every 30 days after you’ve activated. To change go to your Self Serve Account here link, and:

Select the “Plans and Add ons” tab
Click on “Change Phone Number”
Then, you can choose to select a new phone number.

Re: My 778 phone number not considered local in Vancouver

0PX9O4 — Mon, 25 Oct 2021 19:38:46 GMT

@kenji

The rate centre of your phone number cannot be changed by definition. The first 6 digits (out of 10) of your phone number determine the local calling area (or rate centre).

If you continue facing this problem, the only option you would have would be to get a new 778/236/672/604 area code number that belongs to your local calling area of choice.

Re: My 778 phone number not considered local in Vancouver

CountyDownIeUk — Mon, 25 Oct 2021 19:45:43 GMT

@Anonymous wrote:
@kenji
you can upgrade your plan to Unlimited Canada-wide minutes,
and click Here link to you know how to Change Your Plan online,

or if you like to Changing Your Number,
You can change your phone number up to 4 times every 30 days after you’ve activated. To change go to your Self Serve Account here link, and:
Select the “Plans and Add ons” tab
Click on “Change Phone Number”
Then, you can choose to select a new phone number.

Do you not think that @kenji is concerned that his 778 number may not belong to the area he lives in?? If it is not, then any one that calls him in his area will have to call LD as not everyone has Canada Wide calling. 🥴

Re: My 778 phone number not considered local in Vancouver

darlicious — Mon, 25 Oct 2021 19:49:19 GMT

@kenji

Download fongo or textnow and choose a number that has a local area code and exchange to use as your number for your intercom. If you choose fongo it will work both on wifi and mobile data in case your home wifi is down for any reason.

Re: My 778 phone number not considered local in Vancouver

Anonymous — Mon, 25 Oct 2021 20:10:45 GMT

@kenji : Even for 604 down at the coast, the local calling area around downtown Vancouver is out to Aldergrove and over to Pender Harbour and from the border up to the mountains. But 604 goes out to Hope and other areas outside of that local calling area.

Your Kelowna number would be all that you would think of as Kelowna and then Westbank.

Re: My 778 phone number not considered local in Vancouver

ShawnC13 — Mon, 25 Oct 2021 20:26:24 GMT

@Anonymous wrote:
@kenji
you can upgrade your plan to Unlimited Canada-wide minutes,
and click Here link to you know how to Change Your Plan online,

or if you like to Changing Your Number,
You can change your phone number up to 4 times every 30 days after you’ve activated. To change go to your Self Serve Account here link, and:
Select the “Plans and Add ons” tab
Click on “Change Phone Number”
Then, you can choose to select a new phone number.

@Anonymous, just me again reminding you to read and understand the question. Your replies don't offer any information to the question that was asked.

Re: My 778 phone number not considered local in Vancouver

kb_mv — Mon, 25 Oct 2021 20:27:17 GMT

@kenji wrote:
I have 778 phone number that is not considered to be local in Vancouver. I was unable to link the enterphone code for my condo unit to my mobile phone as they told me it was a long distance phone number. They also told me they get the warning "long distance charges may be applied" before making the call. I don't understand why this is happening with a BC phone number.

@kenji When I lived downtown Vancouver I had 778-383-XXXX that my condo had no issue with. What are your next 3 after 778?

Re: My 778 phone number not considered local in Vancouver

darlicious — Mon, 25 Oct 2021 20:30:27 GMT

@kb_mv

The OP has a kelowna number. This is one of those cases where having Canada wide calling doesn't help. The need for a number from the local calling area is necessary.

Re: My 778 phone number not considered local in Vancouver

Anonymous — Mon, 25 Oct 2021 20:33:25 GMT

@kb_mv : 778 is province-wide. 383 is based in Vancouver. The OP has said they seem to have a Kelowna number.

@kenji : One piece is still outstanding...the recorded message may also _not_ incur long distance. We get that message in PM if we call long distance but don't add the 1 in front. The call goes through. We have Canada-wide calling so there would be no charge anyway. Maybe your building wouldn't incur long distance charges. The manager would need to know if the system has Canada-wide calling. Then maybe they could configure the tenant intercom numbers to include the 1 and not get that message.

Re: My 778 phone number not considered local in Vancouver

kb_mv — Mon, 25 Oct 2021 20:37:31 GMT

@darlicious wrote:
@kb_mv
The OP has a kelowna number. This is one of those cases where having Canada wide calling doesn't help. The need for a number from the local calling area is necessary.

@darlicious Thanks, I missed the part about Kelowna.

Re: My 778 phone number not considered local in Vancouver

kb_mv — Mon, 25 Oct 2021 20:38:06 GMT

@Anonymous wrote:
@kb_mv : 778 is province-wide. 383 is based in Vancouver. The OP has said they seem to have a Kelowna number.

@Anonymous Thanks, I missed that part lol.

Re: My 778 phone number not considered local in Vancouver

Anonymous — Mon, 25 Oct 2021 20:40:21 GMT

@kb_mv wrote:
@Anonymous wrote:
@kb_mv : 778 is province-wide. 383 is based in Vancouver. The OP has said they seem to have a Kelowna number.

@Anonymous Thanks, I missed that part lol.

@kb_mv : Welcome back by the way 🙂