topic Phone number move in Get Support

Phone number move

jonahmt21 — Thu, 06 Jan 2022 08:33:40 GMT

What happens to my account if i move my number to a different account. Will i be able to reactivate it with a different number?

Re: Phone number move

Anonymous — Sat, 18 Sep 2021 13:22:42 GMT

@jonahmt21 : The only way to "move" your number to another account is to port out and then back to that other account. This closes the original account.

By policy, you can't just move numbers around between accounts.

Re: Phone number move

Dunkman — Sat, 18 Sep 2021 13:23:58 GMT

@jonahmt21

Once you move your PM number, the original account is automatically closed. Unable to reactivate original account (ie. with rewards/credits) with a new number.

Re: Phone number move

jonahmt21 — Sat, 18 Sep 2021 13:26:53 GMT

That makes sense, thanks