topic Re: Buying a phone in Get Support

Buying a phone

Cobraboy360 — Thu, 06 Jan 2022 08:32:42 GMT

Are the certified, pre-owned phones that you can buy online here also unlocked?

Re: Buying a phone

computergeek541 — Thu, 16 Sep 2021 08:00:15 GMT

@Cobraboy360 wrote:
Are the certified, pre-owned phones that you can buy online here also unlocked?

Yes, they're unlocked. Carriers in Canada have to sell them as unlocked.

Re: Buying a phone

GrantedAccess — Thu, 16 Sep 2021 16:28:17 GMT

Yes, they are.

A thing to note for the future, is that your mobile carrier must unlock your phone if you request it, free of charge. This was passed by the CRTC in December of 2017. So to summarize, even if you buy a locked phone from say, Bell, for example, if you request they unlock it for you, they must unlock it for you free of charge.

Hope that helps!

https://www.cbc.ca/news/business/crtc-wireless-code-cellphone-1.4161711

^ a link describing what i just said.

Re: Buying a phone

Anonymous — Thu, 16 Sep 2021 16:37:57 GMT

@Cobraboy360

yes all device unlocked

just to you know In June 2017, the Canadian Radio-television and Telecommunications Commission (CRTC) updated the Wireless Code of Conduct to address a number of common consumer complaints. One of them was the cost to unlock a phone, even after a customer has fully paid for the device.

Public Mobile uses the following frequency bands:

4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
HSPA: 850 MHz, 1900 MHz (UMTS).

Re: Buying a phone

BKNS27 — Thu, 16 Sep 2021 17:48:09 GMT

@Cobraboy360

Yes all certified pre-owned phones are unlocked. It is illegal for carriers to lock phone since December 31, 2017.