topic Re: Bought data add on but not showing up in Get Support

Bought data add on but not showing up

Salomon — Thu, 06 Jan 2022 08:32:09 GMT

I bought $15 of 1GB data add on, but data doesn't show up. I need it badly but I am unable to use data since yesterday Sept 14, 2021.

Anonymous — Wed, 15 Sep 2021 18:05:50 GMT

sign in to Self-Serve, to review your account, if you found at Available Funds: $ ?

Try To Purchase Add-Ons Using Your Self-Serve Account

To purchase Add-Ons using your Self-Serve account, follow these steps:

Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
- You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’ if there are not enough funds in your account to make the purchase.
- If you don’t have sufficient funds to purchase the Add-Ons, you will be asked to make a one-time payment equal to the price of the Add-On, less your current available funds. Click ‘Submit’, then ‘Go back’: now the button below the calculator will say ‘Buy Add-Ons’.
Select ‘Confirm my purchase’, and you’re off to the races!
after you Add-on you have to do Rebooting your phone
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

Overview Of Add-Ons visit Here link.

popping — Wed, 15 Sep 2021 18:10:52 GMT

Buying add-on is a 2 steps process:

1. Add fund to your account

2. Purchase the add-on.

If the amount of available fund on your account is equal what you just added, you need to purchase the add-on using the fund in your account.

Salomon — Wed, 15 Sep 2021 18:18:46 GMT

Solved. Thanks

Salomon

Anonymous — Wed, 15 Sep 2021 18:30:22 GMT

@Salomon wrote:
Solved. Thanks
Salomon

glad it worked out
enjoy your service...