topic Re: New phone, Android 11, can't send picture mms in Get Support

New phone, Android 11, can't send picture mms

ChuckYeah — Thu, 06 Jan 2022 08:31:54 GMT

I just moved my pm sim into a new phone and everything works except sending pictures via mms. I can receive pictures fine. Any idea if there is a setting in Android 11 that would prevent sending mms pictures?

Re: New phone, Android 11, can't send picture mms

Meow — Tue, 12 Oct 2021 22:08:25 GMT

Do you have your 'data' ON?

It will not use your data allowance but data has to be ON (at least on Android, assuming same for apple).

Re: New phone, Android 11, can't send picture mms

Triguy — Tue, 12 Oct 2021 22:09:46 GMT

Try clearing your cache.

On your phone, go to Settings > Apps & notifications > Messages > Storage.
Tap on the option that says Clear Storage followed by Clear Cache.

Relaunch your MMS app.

Also try rebooting your phone.

If that does not work try resetting your APN settings.

Re: New phone, Android 11, can't send picture mms

ChuckYeah — Tue, 12 Oct 2021 22:10:21 GMT

Yup data is on and apn is set. Only outgoing mms is affected.

Re: New phone, Android 11, can't send picture mms

Anonymous — Tue, 12 Oct 2021 22:16:08 GMT

@ChuckYeah

How to reset network settings on an Android device

Open the Settings app on your Android.
Scroll to and tap either "General management" or "System," depending on what device you have.
Tap either "Reset" or "Reset options."
Tap the words "Reset network settings."

or visit Here link,

and go Changing APN Settings On Android device

click Here link,

Ensure you have the correct APN settings by visit Here link,

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

for iphone go to Settings > Messages > To turn iMessage on or off,

Turn your data on to send a Picture Messaging in world-wide,

if your data is off and your home internet wifi is on is not going through the Picture or a video Messaging,

you have to do this to is going through you will need to turn your data on to send a Picture or a video Messaging in world-wide,

make sure your Data is on.

orcan you try manually selecting network "3G ONLY" or WCDMA only,

for android visit Here link ,

and do Rebooting your phone

Re: New phone, Android 11, can't send picture mms

HALIMACS — Tue, 12 Oct 2021 22:19:37 GMT

@ChuckYeah

Try resetting your network connections.

You might also make sure Android Chat settings are disabled and any MMS settings under your Message app are set appropriately or enabled (if displaying otherwise).

Re: New phone, Android 11, can't send picture mms

ChuckYeah — Tue, 12 Oct 2021 22:21:10 GMT

@Anonymous resetting the network settings and re-inputting my apn worked. As far as I know, I put in all the same entries, but lo and behold, it's working now.

Thanks.

Re: New phone, Android 11, can't send picture mms

Anonymous — Tue, 12 Oct 2021 22:28:57 GMT

@ChuckYeah wrote:
@Anonymous resetting the network settings and re-inputting my apn worked. As far as I know, I put in all the same entries, but lo and behold, it's working now.

Thanks.

@ChuckYeah

your welcome

glad it works

enjoy your service...