topic Re: Wifi calling in Get Support

Wifi calling

darlicious — Thu, 06 Jan 2022 08:31:52 GMT

I just found out an interesting "glitch" when it comes to wifi calling and public mobile which does not support wifi calling....sort of.....

While I await the couple of CCS vouchers to show up the bf has had his service cut off however he tried calling me and got the usual message saying he doesn't have an active plan but after the message finishes his call goes thru to me via wifi calling that was previously active on the phone when it was with telus. When I call him it goes straight to voicemail....that also should not work when suspended for non payment. Can anyone else replicate these results if they have had wifi calling previously with a telus account or another provider?

Re: Wifi calling

darlicious — Wed, 13 Oct 2021 03:43:07 GMT

@Nezgar

Do you have any experience with this?

Re: Wifi calling

Nezgar — Wed, 13 Oct 2021 03:48:37 GMT

How long ago was BF service with Telus Mobility? Is there a SIM card present in the phone (which?) It sounds basically like there's some leftover Wi-Fi calling provisioning still left in the phone that is kicking in as a "backup" after the cellular call fails...

Since we all know Telus Mobility / Koodo / Public are basically the same network, it's always possible for a little bit of cross contamination of features/combinations that haven't all been thoroughly tested by their network engineers. 🙂

Re: Wifi calling

darlicious — Wed, 13 Oct 2021 03:54:57 GMT

@Nezgar

It's been at least six months or more....the phone was purchased second hand. So why would his voicemail still be active? All test I have done previously only allowed active voicemail when suspending via lost/stolen before renewal at midnight eastern. I will be reactivating his service shortly but would test if anyone was curious......btw....he can only call my moto g7+. Calls to the pixel 3 and the A320 don't go thru....?

Re: Wifi calling

softech — Thu, 14 Oct 2021 12:21:16 GMT

With the PM SIM there, my phone does not show Wifi Calling as an option in the settings. So, I can't even enable it. 😞

Re: Wifi calling

stevenanto — Thu, 14 Oct 2021 12:37:27 GMT

I have checked this from my wifes phone who as with koodoo and telus before but still no there.