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    <title>topic password reset in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/password-reset/m-p/725778#M498120</link>
    <description>&lt;P&gt;hi i need a password reset as i am locked out from my account how do i do that&lt;/P&gt;</description>
    <pubDate>Thu, 06 Jan 2022 08:31:27 GMT</pubDate>
    <dc:creator>shopatel</dc:creator>
    <dc:date>2022-01-06T08:31:27Z</dc:date>
    <item>
      <title>password reset</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/password-reset/m-p/725778#M498120</link>
      <description>&lt;P&gt;hi i need a password reset as i am locked out from my account how do i do that&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jan 2022 08:31:27 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/password-reset/m-p/725778#M498120</guid>
      <dc:creator>shopatel</dc:creator>
      <dc:date>2022-01-06T08:31:27Z</dc:date>
    </item>
    <item>
      <title>Re: password reset</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/password-reset/m-p/725782#M498121</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/206804"&gt;@shopatel&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Explain your issue to Contact&amp;nbsp;Customer Support Agent by&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;SPAN class="UserName lia-user-name lia-user-rank-Customer-Support-Agent lia-component-author"&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437" target="_self"&gt;&lt;SPAN class="login-bold"&gt;CS_Agent&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;,&lt;BR /&gt;they can solve your issue, they are nice Service Team they will help you&amp;nbsp;100%.&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;and they will&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Reset&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;for you,&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;Here’s How To Contact&amp;nbsp;&lt;SPAN&gt;Customer Support Agent by CS_Agent,&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL class="lia-list-style-type-disc"&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to&amp;nbsp;&lt;SPAN&gt;Customer Support Agent by CS_Agent,&lt;/SPAN&gt;&lt;STRONG&gt;Click&amp;nbsp;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer"&gt;Here link,&lt;/A&gt;&lt;/STRONG&gt;to get started.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL class="lia-list-style-type-disc"&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;FONT size="4"&gt;&lt;STRONG&gt;or&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/FONT&gt;you can send a private message to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;Customer Support Agent by CS_Agent,&lt;/SPAN&gt;&amp;nbsp;by&amp;nbsp;&lt;STRONG&gt;Click&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;Here link,&lt;/A&gt;&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;You’ll need to be logged in to your Community account for the link to work.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;FONT size="4"&gt;please include in your message,&lt;/FONT&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;your account number,&amp;nbsp;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;your phone number,&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;your account&amp;nbsp;4 digit pin,&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;your Email address,&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL class="lia-list-style-type-disc"&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;SPAN&gt;Customer Support Agent by CS_Agent, will Response to your inbox by private message&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;Check your private message inbox (click on the envelope top right of your screen)&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;Good Luck....&lt;/P&gt;</description>
      <pubDate>Tue, 14 Sep 2021 19:30:30 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/password-reset/m-p/725782#M498121</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-09-14T19:30:30Z</dc:date>
    </item>
    <item>
      <title>Re: password reset</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/password-reset/m-p/725784#M498122</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/206804"&gt;@shopatel&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The lock out lasts one hour. If you remember your password in that time you can try again or use the forget password option if you know your security question and answer.&lt;/P&gt;</description>
      <pubDate>Tue, 14 Sep 2021 19:32:27 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/password-reset/m-p/725784#M498122</guid>
      <dc:creator>darlicious</dc:creator>
      <dc:date>2021-09-14T19:32:27Z</dc:date>
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