topic Re: Vouchers in Get Support

Vouchers

Broadcove — Thu, 06 Jan 2022 08:29:57 GMT

Accepted first voucher but not processing second voucher

Re: Vouchers

hTideGnow — Wed, 06 Oct 2021 19:18:48 GMT

@Broadcove did you get them from the same place? Voucher from some stores might take 24 hours for the voucher to be active. It's an issue on those voucher system.

Also, how you load the 2nd voucher? you tried both Self-Serve and *611

Re: Vouchers

darlicious — Wed, 06 Oct 2021 19:24:10 GMT

@Broadcove

Try 611 if it doesn't accept it wait one hour and try again. Like credit cards you only get two tries before they lock you out for an hour.