topic Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it in Get Support

Why does a expired C.C matter if it has funds on it or not you should be able to use it

Madsweeney — Thu, 06 Jan 2022 08:29:34 GMT

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

Anonymous — Tue, 05 Oct 2021 22:17:43 GMT

@Madsweeney

you can Remove your credit card and Logout and

i suggest you close all Browser and do clear cache and cookies for any Browser,

and try it for a different Browser and open incognito mode,

how to open Browser incognito mode visit Here link,

how to clear cache and cookies and History visit Here link,

and use a Browser from your computer,is better

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

how to update your Browser visit Here link,

and Restart your computer, is will help a lot,

and if you use a home internet please do one thing take your power internet off for about

a 1 minute and put it back on,to refreshing your network,

and log in and re entered your credit details,

just make sure your credit card number and your address match the same,

sometime your typing but is a one word or letter or number is a wrong or is missing just make sure for it.

How To Update or Remove Your Payment Card

To update or remove your credit or Visa debit card details,

1. sign in to Self-Serve. Once signed in,

2. click on the ‘Payment’ tab,

then scroll to the bottom of the page and select ‘Manage my card’.

you will have the option to either select ‘Replace this card’, or ‘Remove this card’.

You will need to review and confirm this change to your account,

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

Anonymous — Tue, 05 Oct 2021 22:18:47 GMT

@Madsweeney : What credit card lets you keep charging on it after it's expired...anywhere? Prepaid or credit?

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

Triguy — Tue, 05 Oct 2021 22:19:47 GMT

If your credit card has expired and it is not updated then you run the risk of your service being stopped due to no payment being made.

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

cbenny13 — Tue, 05 Oct 2021 22:34:10 GMT

I've never had a card that allowed me to keep making charges!

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

darlicious — Tue, 05 Oct 2021 22:47:46 GMT

@Madsweeney

You can have an expired card for collecting the autopay reward but any payment will fail if its used. You would have to pay by voucher. Once the card is removed you cannot add it back.

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

softech — Tue, 05 Oct 2021 23:02:30 GMT

@Madsweeney depends on what you meant by you have fund on it. If you have Fund on My Account as Available Fund and enough to cover the plan renewal, it really doesn't matter. But if your Available Fund not enough and it trigger the credit card payment, then it will fail and your plan will not renew.

You can keep your expired credit card there as long as you have ways to add fund on it. You can add voucher or use Instant retail top-up.

And no, if you need the to add an expired credit card on My Account, it won't work. The page error checking will simply error out and won't allow you to submit

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

Madsweeney — Wed, 06 Oct 2021 00:34:26 GMT

It has funds on it it expired last month and they won't let me use it to pick a plan

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

softech — Wed, 06 Oct 2021 00:36:32 GMT

@Madsweeney is that a CC? don't you have a new card with a new date?

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

JK8 — Wed, 06 Oct 2021 00:37:58 GMT

@Madsweeney wrote:
It has funds on it it expired last month and they won't let me use it to pick a plan

Are you using something like a Vanilla Prepaid Visa Card?

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

Anonymous — Wed, 06 Oct 2021 00:39:44 GMT

@Madsweeney : Whatever you have going on with some kind of piece of plastic...if it's expired then it's done. Take up your pleas with the card issuer.

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

hTideGnow — Wed, 06 Oct 2021 00:44:16 GMT

@Madsweeney wrote:
It has funds on it it expired last month and they won't let me use it to pick a plan

I don't think any place will take expired card.

Especially for PM, it is a service provider and expect to charge your card monthly (every 30 days to be precise) , it's not a place for one time purchase like Walmart, of course they won't take an expired card. You might have fund now, but it will be used up one day for sure. And it expired, what happens after the fund are all used up?

I think is is fair for PM not to accept any expired card, whether it has fund or not

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

esjliv — Wed, 06 Oct 2021 01:31:27 GMT

@Madsweeney wrote:
It has funds on it it expired last month and they won't let me use it to pick a plan

@Madsweeney

Are you trying to activate a SIM card with an expired credit card?

Sorry, this should not allow you to do this, since the provider needs to authorize a payment, but should not allow it on an expired card.

Or, are you an existing customer and trying to change your plan through your Self Serve account?

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

computergeek541 — Wed, 06 Oct 2021 02:19:17 GMT

@Madsweeney

Public Mobile has no choice for this matter. Your card being expired means that your card issuer will decline any transaction. This means that Public Mobile would not get paid. When you say that yoru card still has funds, I can only assume that you mean that is a prepaid card. A prepaid card with funds reminaing do have expiry dates for the purposes of processing, but if you contact the issuer, they will change the expiry date for you. Until that's done, you'll have to use a different payment method.

I've seen that for mail-in-rebates that mail a prepaid credit card as the rebate payment. The terms always say that balances do not expire but that the card has an expiry date because it's required for security reasons when you're trying to use the card, and that if your card's expiry does pass, you need to contact them for them to change the expiry date for you.

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

computergeek541 — Wed, 06 Oct 2021 02:14:52 GMT

@Anonymous wrote:
@Madsweeney
you can Remove your credit card and Logout and
i suggest you close all Browser and do clear cache and cookies for any Browser,
and try it for a different Browser and open incognito mode,
how to open Browser incognito mode visit Here link,
how to clear cache and cookies and History visit Here link,
and use a Browser from your computer,is better
use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.
how to update your Browser visit Here link,
and Restart your computer, is will help a lot,

and if you use a home internet please do one thing take your power internet off for about
a 1 minute and put it back on,to refreshing your network,

and log in and re entered your credit details,

just make sure your credit card number and your address match the same,
sometime your typing but is a one word or letter or number is a wrong or is missing just make sure for it.

How To Update or Remove Your Payment Card
To update or remove your credit or Visa debit card details,
1. sign in to Self-Serve. Once signed in,
2. click on the ‘Payment’ tab,
then scroll to the bottom of the page and select ‘Manage my card’.
you will have the option to either select ‘Replace this card’, or ‘Remove this card’.
You will need to review and confirm this change to your account,

The customer's card is expired. None of the above steps will allow anyone to use an expired credit card.

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

Anonymous — Wed, 06 Oct 2021 02:28:49 GMT

@computergeek541 wrote:
@Anonymous wrote:

The customer's card is expired. None of the above steps will allow anyone to use an expired credit card.

Just another in the long list of mis-interpretations from this user. And that they don't walk back or correct or acknowledge. Or even...or even...to use couch words like maybe, possibly, what if, perhaps etc. Particularly when we're all grasping at possibilities because the OP can't be bothered to participate in the back and forth.

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

Anonymous — Wed, 06 Oct 2021 16:53:41 GMT

@computergeek541

i mean for that is can remove expired card and re entered new info credit details.

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

Anonymous — Wed, 06 Oct 2021 16:59:25 GMT

@Anonymous : What you _could_ have said through the flow of the thread is :
When you do get a new valid card.....

Just slamming down a copy/paste is meaningless and of no help to anyone in the context of the thread. Each thread. They frequently have a different feel.

Re: Why does a expired C.C matter if it has funds on it or not you should be able to use it

ShawnC13 — Wed, 06 Oct 2021 17:19:03 GMT