topic Re: double charged in Get Support

double charged

lawaamen — Thu, 06 Jan 2022 08:28:01 GMT

hi. so my plan was suspended after not going through and it charged me again almost 14 dollars but i just paid today

Re: double charged

Anonymous — Thu, 30 Sep 2021 22:07:28 GMT

sign in to Self-Serve, to review your account, if you found at Available Funds: $ ? has the amount left, leave it for next bill cycle the will take it from there automatically,

or Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice service Team the will help you 100%.

Here’s How To Contact Customer Support Agent by CS_Agent, and Submit a Ticket

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link to get started.

or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link.
You’ll need to be logged in to your Community account for the link to work.

please include in your message,
your account number,
your phone number,
your account 4 digit pin,
your Email address,

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Good Luck...

Re: double charged

esjliv — Thu, 30 Sep 2021 22:08:55 GMT

@lawaamen wrote:
hi. so my plan was suspended after not going through and it charged me again almost 14 dollars but i just paid today

@lawaamen

Is the extra funds sitting in your Available Funds area? If so, it is just as easy to leave it there and it will be used up first on your next renewal.

If the extra funds are not showing on your Self Serve account, are you looking at pending charges on your credit card?

If so, one may fall away after the charges become authorized.

Re: double charged

Anonymous — Thu, 30 Sep 2021 22:09:21 GMT

@lawaamen : Could you post a screenshot of your Payment history from here. Blank out personal info of course.