topic Re: Payment timing in Get Support

Payment timing

moolahoops — Thu, 06 Jan 2022 08:27:27 GMT

Why are my payments now taken on the 28th instead of the 3rd. This month I have paid twice which messes with my budget.

Re: Payment timing

Anonymous — Tue, 28 Sep 2021 16:28:41 GMT

at public mobile Prepaid Service No fees extra charges,

and they service 30 day not monthly,

you have to Contact Customer Support Agent by CS_Agent , Explain your issue to
they can solve your issue, they are nice Service Team they will help you 100%.

Here’s How To Contact Customer Support Agent by CS_Agent,

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please include in your message,
your account number,
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Re: Payment timing

softech — Tue, 28 Sep 2021 16:37:27 GMT

@moolahoops PM is running on a 30 days cycle. So, the payment date will shift after a 31 days month.

If you check the Transaction History on My Account for the past 6 months, that should confirm you that the payment dates have shifted multiple times on the last couple months.

Re: Payment timing

Anonymous — Tue, 28 Sep 2021 16:42:24 GMT

@moolahoops : Yes indeed...30 days...not monthly. No need to contact the CSA's. For your curiosity, it will take about 5 years for the date to inch up and come back around to your activation date.

Edit: For your budgeting purposes, you could make a manual payment on a set day. The system will take that money at the next renewal. This gets a little tricky when that renewal inches up to around that chosen payment date.