topic Re: Porting over a number in Get Support

Porting over a number

tbridgmohan — Thu, 06 Jan 2022 08:26:49 GMT

Hello, I activated with pubic almost 4 hours ago, everything went through, but they sent me a text message saying there was a problem and it turned out I had put an incorrect account number from my old carrier. The message said someone will contact me shortly but I have not received anything yet and the port has not been completed yet either. Any ideas?

Re: Porting over a number

JK8 — Wed, 08 Sep 2021 16:07:26 GMT

@tbridgmohan

Check your mail. Top right envelope icon. I will send you a number to call.

Re: Porting over a number

Anonymous — Wed, 08 Sep 2021 16:12:16 GMT

@tbridgmohan

Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice Service Team they will help you 100%.

Here’s How To Contact Customer Support Agent by CS_Agent,

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link,to get started.

or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
You’ll need to be logged in to your Community account for the link to work.

please include in your message,
your phone number,
your account 4 digit pin,
your Email address,

Customer Support Agent by CS_Agent, will Response to your inbox by private message
Check your private message inbox (click on the envelope top right of your screen)

Good Luck....