topic Re: new email address in Get Support

new email address

billkuhl — Thu, 06 Jan 2022 08:26:11 GMT

how do I change my email address on my current public mobile account?

JK8 — Thu, 23 Sep 2021 22:36:08 GMT

Contact a CSA.

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

Hours of operation:

You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:

Keep an eye on the envelope icon in the top right hand corner for a reply from the CSA.

t_p — Thu, 23 Sep 2021 22:36:27 GMT

@billkuhl wrote:
how do I change my email address on my current public mobile account?

If it's for self-serve account, you'll need to ask CS for help:

Anonymous — Thu, 23 Sep 2021 22:49:01 GMT

you Have To Submit a Ticket To Contact Customer Support Agent by CS_Agent ,

Explain your issue to they can solve your issue, they are nice service Team the will help you 100%. and they will change for you,

Here’s how to contact Customer Support Agent by CS_Agent,

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Service by CS_Agent. Click Here link to get started.

or you can send a private message to Customer Service by CS_Agent, by Click Here link.
You’ll need to be logged in to your Community account for the link to work.

Customer Support Agent by CS_Agent, will Response to your inbox by private message
Check your private message inbox (click on the envelope top right of your screen)

Good Luck..