topic Not an auspicious beginning! in Get Support

Not an auspicious beginning!

Edison53 — Tue, 04 Jan 2022 19:00:22 GMT

Switched to PM from Koodo, installed SIM card, found signal, but no web, email or messaging. Had to hunt about here and see people who had similar issues--*you still need to configure the cell network on the phone*. I would have thought such an essential step would be a very prominent Step 4 on the list of things to do, with a link to appropriate instructions (for iPhone, Android or whatever). Not the best start, PM!

Re: Not an auspicious beginning!

imm1304 — Wed, 09 Sep 2015 01:01:01 GMT

Yeah, most of us had to manually enter the APN settings.

Since almost everyone has to deal with it, your suggestion is a good one.. a step 4 with APN settings instructions would be nice to have.

Re: Not an auspicious beginning!

makkahn28 — Wed, 09 Sep 2015 01:09:18 GMT

APN Settings:

Name: Mobile Internet

APN: sp.mb.com

Proxy: Not set

Port: Not set

Username: Not set

Password: Not set

Server: Not set

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMS proxy: 74.49.0.18

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Not set

APN type: default,mms,agps,supl,fota,hipri

APN protocol: IPv4

APN roaming protocol: IPv4

APN enable/disable: APN enabled

Bearer: Unspecified

MVNO type: GID

MVNO value: 4D4F

ALSO, Here's the Tethering APN Settings As Well:

APN Tethering Settings:

Name: Tethered Mobile Internet

APN: isp.mb.com