topic Re: I entered the wrong shipping address. in Get Support

Done

elove1107 — Thu, 06 Jan 2022 08:25:23 GMT

Done

Re: I entered the wrong shipping address.

esjliv — Mon, 06 Sep 2021 19:30:07 GMT

@elove1107 wrote:
I entered the wrong shipping address for my sim card. How could I change it?

@elove1107

Contact CSA to change it, if you can catch it.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,

or use this link to: Get Help With SIMon the Public Mobile chatbot

2 – Slower - Use this link to:

Private Message to Public Mobile Customer Support Agents (CSA)

Re: I entered the wrong shipping address.

Anonymous — Mon, 06 Sep 2021 19:54:44 GMT

@elove1107

Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice Service Team they will help you 100%.

Here’s How To Contact Customer Support Agent by CS_Agent,

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link,to get started.

or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
You’ll need to be logged in to your Community account for the link to work.

please include in your message,
your account number,
your phone number,
your account 4 digit pin,
your Email address,

Customer Support Agent by CS_Agent, will Response to your inbox by private message
Check your private message inbox (click on the envelope top right of your screen)

Good Luck....

Re: I entered the wrong shipping address.

darlicious — Mon, 06 Sep 2021 22:40:31 GMT

@elove1107

Send all the info needed to change the incorrect shipping address along with all the info you previously entered and the order number. Mark the subject line as "Urgent" wrong shipping address.

Customer support is backlogged at the moment but if you include all the info necessary to make the change they may be able to update your order without contacting you first. Good luck!