topic Re: Auto Pay question.......... in Get Support

Auto Pay question..........

electrical2771 — Thu, 06 Jan 2022 08:24:50 GMT

Would anyone know exactly what time money is deducted on the renewal date for Auto Pay? I live in the Eastern time zone btw.

Quigley — Sun, 19 Sep 2021 18:01:10 GMT

@electrical2771 At about 2 am. EST Money is taken from available funds first then your CC if there isn't enough there.

esjliv — Sun, 19 Sep 2021 18:54:22 GMT

@electrical2771 wrote:
Would anyone know exactly what time money is deducted on the renewal date for Auto Pay? I live in the Eastern time zone btw.

Your plan data resets at midnight eastern on the day of your renewal.

Your plan amount is either taken from your balance or charged to your autopay card at 2am eastern.

computergeek541 — Mon, 20 Sep 2021 03:03:46 GMT

@esjliv wrote:
Your plan amount is either taken from your balance or charged to your autopay card at 2am eastern.

Funds aren't usually taken any longer from the Public Mobile account balance any time near 2am eastern. It often happens several hours later.

esjliv — Sun, 19 Sep 2021 23:39:31 GMT

Funds aren't usually taken any longer from the Public Mobile account balance any time near 2am eastern. It often happens several hours later.

Well , let's hope OP has Funds available or, a valid card registered early on the renewal date regardless.

😉

t_p — Sun, 19 Sep 2021 23:46:50 GMT

@electrical2771 wrote:
Would anyone know exactly what time money is deducted on the renewal date for Auto Pay? I live in the Eastern time zone btw.

I am in Montreal. Last time my plan renewed, funds were not debited before 5am.