topic Re: Disable Text Notifications of Rewards Applied in Get Support

Disable Text Notifications of Rewards Applied

wlweir — Thu, 06 Jan 2022 08:23:56 GMT

Hi, I get the "Congrats! Rewards have been applied" texts usually at about 01:00 in the morning. Most disturbing, I do not want to put my phone on do not disturb for other reasons. Can I disable these notifications?

Re: Disable Text Notifications of Rewards Applied

LeePublic — Thu, 16 Sep 2021 22:35:30 GMT

Maybe try replying STOP to the text message?

@wlweir

Re: Disable Text Notifications of Rewards Applied

Anonymous — Thu, 16 Sep 2021 23:22:15 GMT

@wlweir

if Text is come from 611,you can just deleted...

Re: Disable Text Notifications of Rewards Applied

LeePublic — Thu, 16 Sep 2021 22:34:58 GMT

@wlweir Try going to the phone number and disable notifications. If you are on Android, go to the 3 dots on the text message page, > Details > Notifications > and then put it on silent.

Re: Disable Text Notifications of Rewards Applied

hTideGnow — Thu, 16 Sep 2021 22:42:35 GMT

you can also block the number.

But whether you silent the notification or block the number, you have a chance that you will miss other important message from PM. Be aware.

Re: Disable Text Notifications of Rewards Applied

esjliv — Thu, 16 Sep 2021 23:10:58 GMT

@wlweir wrote:
Hi, I get the "Congrats! Rewards have been applied" texts usually at about 01:00 in the morning. Most disturbing, I do not want to put my phone on do not disturb for other reasons. Can I disable these notifications?

@wlweir

Try this...Silence a contact on android:

Open Android Messages.
Tap the contact that has this icon displayed.
Tap the three stacked dots in the upper right-hand corner.
Tap People & options.
Tap Notifications to toggle on and off.

Re: Disable Text Notifications of Rewards Applied

computergeek541 — Fri, 17 Sep 2021 00:39:58 GMT

@LeePublic wrote:
Maybe try replying STOP to the text message?
@wlweir

@LeePublic

These text messages about rewards, payment reminders, and renewals cannot be unsubscribed from. The only options are silent or DND mode, turning the phone off, or as mentioned earlier, blocking the text messages from this Public Mobile number from within the text messaging client.

Public Mobile's marketing department has been made aware of the poor timing of these text messages.

@hTideGnow

In the 5 years I have been with Public Mobile, I have not recieved a single text message from them that I've considered to be of any significant importance to me.

Re: Disable Text Notifications of Rewards Applied

darlicious — Thu, 16 Sep 2021 23:36:45 GMT

@wlweir

Unfortunately since July the rewards applied text has been sent out 12 hours past it's normal time along with their "You've referred a friend" text which if you live back east it is occurring in the middle of the night. Annoying for sure....hopefully pm fixes the issue soon. Otherwise maybe let your phone go to sleep at the same time as you and use an alarm clock instead.

Re: Disable Text Notifications of Rewards Applied

computergeek541 — Fri, 17 Sep 2021 00:16:34 GMT

@darlicious wrote:
@wlweir
Unfortunately since July the rewards applied text has been sent out 12 hours past it's normal time along with their "You've referred a friend" text which if you live back east it is occurring in the middle of the night. Annoying for sure....hopefully pm fixes the issue soon. Otherwise maybe let your phone go to sleep at the same time as you and use an alarm clock instead.

The new referral text message for referrals who activated after the text message notification cut off time is now coming at 2pm eastern time, or sometimes not coming at all.

Re: Disable Text Notifications of Rewards Applied

wlweir — Fri, 17 Sep 2021 02:17:10 GMT

Thanks to all for the speedy replies. Gonna give this “Hide Alerts” a try. iOS.

Re: Disable Text Notifications of Rewards Applied

darlicious — Fri, 17 Sep 2021 08:32:35 GMT

@computergeek541

Ok that makes sense....it just happened to be a coincidence that I activated a referral at 11pm and 12 hours later got the Cha-ching text at 11am pacific....2pm eastern.