topic Re: Adding a Phone to account in Get Support

Adding a Phone to account

DaDiSi — Thu, 06 Jan 2022 08:23:52 GMT

My Wifes LG phone just died. I have a Samsung Galaxy S10. Can I just put her Public Mobile Sim into it, or is there a process I have to go thru with Public Mobile?

Re: Adding a Phone to account

softech — Sat, 04 Sep 2021 15:00:05 GMT

@DaDiSi No, should be very easy. Just pop your SIM onto the new phone and that's all your need. (as long as the SIM fits. If you have an "bigger" SIM, see if there is "frame" to remove to make it a nano sim)

Of course, you would then go through setting up of the "new" phone for your wife

Re: Adding a Phone to account

esjliv — Sat, 04 Sep 2021 14:59:40 GMT

@DaDiSi wrote:
My Wifes LG phone just died. I have a Samsung Galaxy S10. Can I just put her Public Mobile Sim into it, or is there a process I have to go thru with Public Mobile?

@DaDiSi

If the SIM slot is the same size it is as simple as moving the SIM card to the new phone, that's it.

Remember to reboot, and perform a reset of the network settings on the new phone once you move the SIM card over.

You do not have to let Public Mobile know of the change of phones.

Re: Adding a Phone to account

Anonymous — Sat, 04 Sep 2021 15:03:07 GMT

@DaDiSi

yes you can use Public Mobile Sim card at any unlocked device,

but if you want to open new account you need a new email addresss and you can use all same info,like credit card or 4 digit pin,all you can use it the same for new account but you need a new email for each new account...

Re: Adding a Phone to account

esjliv — Sat, 04 Sep 2021 15:03:14 GMT

@DaDiSi wrote:
My Wifes LG phone just died. I have a Samsung Galaxy S10. Can I just put her Public Mobile Sim into it, or is there a process I have to go thru with Public Mobile?

@DaDiSi

Note, depending on the existing SIM SLOT of the LG phone...if it is currently a MICRO size, you may need to gently remove the outer adapter to make it a NANO size to fit in the S10 phone.

Re: Adding a Phone to account

BKNS27 — Sat, 04 Sep 2021 15:22:17 GMT

@DaDiSi

Yes, just power off the S10 phone then transfer the old SIM (remove/add SIM spacers) into the phone and power up the phone.

Re: Adding a Phone to account

Helpershelper — Sat, 04 Sep 2021 18:07:07 GMT

yes

Re: Adding a Phone to account

DavidFB — Fri, 03 Dec 2021 00:34:02 GMT

Thanks, @DaDiSi

I trimmed off the edges of the micro card to make it a nano SIM and inserted, rebooted and reset the network a couple of times (in Android 11 is under General, Reset, Network Reset).

It found the SIM card on the second reboot but isn't connecting. Anyone have any suggestions?
Thanks!