topic Re: SMS in Get Support

SMS

Melvs — Thu, 06 Jan 2022 08:22:12 GMT

phone notification states "NOT REGISTERED ON NETWORK"

Why am I getting this notification on my phone with Public Mobile?

PLEASE RESPOND

Re: SMS

computergeek541 — Fri, 03 Sep 2021 02:58:00 GMT

@Melvs wrote:
phone notification states "NOT REGISTERED ON NETWORK"
Why am I getting this notification on my phone with Public Mobile?

This means that there is no network connection. This can either be because of network outage, phone setting or hardware issue (such as wrong network manually chosen), or if it's a new phone, this could indicate a compatibility issue.

Re: SMS

dabr — Fri, 03 Sep 2021 03:02:00 GMT

@Melvs Maybe try rebooting phone or toggling airplane mode on/off. Also try removing the SIM (power of first) and after a couple of minutes reinsert and restart your phone. You can also try network reset too if the above doesn't help.

Re: SMS

softech — Fri, 03 Sep 2021 03:02:36 GMT

@Melvs do you have another phone you can try to put the PM SIM in it and see if you get the same error?

Re: SMS

esjliv — Fri, 03 Sep 2021 11:06:04 GMT

@Melvs

Along with other's suggestions, confirm these as well:

*Is your phone locked? Contact your previous provider to unlock it for you. You will need your imei number, dial *#06# to get it.

*Check if your phone is blacklisted here: https://www.devicecheck.ca/check-status-device-canada/