topic How to Track Sim Card Order in Get Support

How to Track Sim Card Order

elsongalang — Thu, 06 Jan 2022 08:21:05 GMT

It's been almost a week since I ordered a public mobile sim card; however, nothing has arrived yet! Is there any way to track it? There was no tracking number. Please advise on what to do.

Re: How to Track Sim Card Order

t_p — Thu, 02 Sep 2021 14:05:59 GMT

If there is no tracking number, there's not much you can do but wait for a few more days. Other users may chime in with their own experience about time delays getting their order.

Re: How to Track Sim Card Order

Dunkman — Thu, 02 Sep 2021 14:09:56 GMT

@elsongalang

No tracking number. Usually via Canada post. Wait times are 2-3 weeks these days.

In the past, some customers were able to track their SIM if they got an order number:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/How-to-track-your-SIM-card-order/m-p/325923#M60326

Re: How to Track Sim Card Order

softech — Thu, 02 Sep 2021 14:28:22 GMT

@elsongalang ordering SIM from PM could take as long as 3 weeks or even 4 weeks.

If you are in a rush, I suggest you to check local Kiosk or order from Amazon for Prime delivery. If you are activating at the kiosk, they might give you the SIM for free