topic Re: Tethering in Get Support

Tethering

jddean — Thu, 06 Jan 2022 08:20:16 GMT

When I try and set my 2020 SE IPhone as a personal hotspot, I get a message telling me to contact Public. Can anyone help with this?

Re: Tethering

softech — Thu, 09 Sep 2021 21:31:31 GMT

.. interesting.. someone posted the same thing yesterday

personal hot spot - Community (publicmobile.ca)

@jddean did you ever use hotspot with PM with success?

Re: Tethering

jddean — Thu, 09 Sep 2021 21:32:39 GMT

No, never did.

Re: Tethering

fujiyama — Thu, 09 Sep 2021 21:54:20 GMT

Check out this guide: link

Go down the list and see if any of them work for you.

Re: Tethering

computergeek541 — Fri, 10 Sep 2021 02:50:06 GMT

@jddean wrote:
When I try and set my 2020 SE IPhone as a personal hotspot, I get a message telling me to contact Public. Can anyone help with this?

Public Mobile is not blocking hotspot. This is a device software issue.

Re: Tethering

Anonymous — Thu, 09 Sep 2021 21:57:38 GMT

@jddean

try to do this, if is not working is your device issue..

do one thing Make sure your phone is off before removing your SIM card,

and take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.

what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

or can you do try reseat the SIM card

1. power off your device

2. take out the SIM card,

3. wipe it clean SIM card,

4. put it back and power on,

5. toggling airplane mode off/on,

and do again Rebooting your phone means to turn off your phone and turn it back on again.

How to reset network settings on an IPhone

Go to Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords,

or visit Here link,

and go Changing APN Settings On An IPhone

click Here link,

How to reset network settings on an Android device

Open the Settings app on your Android.
Scroll to and tap either "General management" or "System," depending on what device you have.
Tap either "Reset" or "Reset options."
Tap the words "Reset network settings."

or visit Here link,

and go Changing APN Settings On Android device

click Here link,

Ensure you have the correct APN settings by visit Here link,

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

Re: Tethering

jddean — Thu, 09 Sep 2021 22:02:05 GMT

Thanks all, this is getting strange. In my system services table the personal hotspot is listed at 12.2 GB

any idea what that is?

Re: Tethering

Anonymous — Thu, 09 Sep 2021 22:08:20 GMT

@jddean wrote:
Thanks all, this is getting strange. In my system services table the personal hotspot is listed at 12.2 GB
any idea what that is?

@jddean

you see that for a limit or use it, if you have iphone do reset statistics..

Re: Tethering

jddean — Thu, 09 Sep 2021 22:15:10 GMT

Thanks everyone for your input.

you know the old saying, “did you try turning it off and on?”

well, I guess I should have saved everybody’s time and done that first.

cheers

Re: Tethering

softech — Thu, 09 Sep 2021 22:16:52 GMT

@jddean so, you rebooted it and all working?

no worry, as long as you got your issue resolved, we are happy 🙂

Re: Tethering

hello_everyone — Fri, 10 Sep 2021 04:30:31 GMT

@jddean I just tried with my iPhone 6s which is around the same age and it worked fine. I've actually never saw that error before and i tether often

Re: Tethering

softech — Fri, 10 Sep 2021 12:14:33 GMT

@hello_everyone Yes, PM does not block Tethering. Luckily nothing was changed and it still work