topic Re: Data in Get Support

Data

nitzdut — Thu, 06 Jan 2022 08:17:27 GMT

Why my data has turned off

Re: Data

dabr — Thu, 02 Sep 2021 18:35:50 GMT

@nitzdut Telus network is experiencing an outage for customers in BC and Alberta. They are working to get it resolved so hopefully it won't be long before you and everyone else's service is back.

Re: Data

Anonymous — Thu, 02 Sep 2021 18:36:02 GMT

@nitzdut

check it out is issue Towers Map in your area...outages Here link,

something maybe is help, do one thing Make sure your phone is off before removing your SIM card,

and do rebooting your phone take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.

what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

Re: Data

smf — Thu, 02 Sep 2021 18:36:53 GMT

it is a telus issue--they are working on it according to their website