topic Re: No voice service in Get Support

No voice service

Paul15 — Thu, 06 Jan 2022 08:17:22 GMT

I'm getting a message that I have no voice service and I am unable to text. My auto-renewal date has not arrived yet. The message says that my voice service has been temporarily turned off by my operator, in this case Public.

Is there a technical problem that I am unaware of?

Thanks

Re: No voice service

Anonymous — Thu, 02 Sep 2021 17:39:25 GMT

@Paul15 : Yes there's a known outage in BC, AB.

Re: No voice service

Paul15 — Thu, 02 Sep 2021 17:52:48 GMT

Is there an anticipated time when it will be fixed?

Re: No voice service

Gonzo — Thu, 02 Sep 2021 18:04:44 GMT

It’s actually on the news. No, no estimates. 😞

Re: No voice service

Shawkes — Thu, 02 Sep 2021 18:04:52 GMT

Where is the outtage posted? I don't see it on the public mobile site or on any of their social media. It is on the Telus support twitter account, but shouldn't it also be on PM somewhere?

Not everyone knows that the are on the telus network.