topic Re: 2GBBONUS Promo didn't work in Get Support

2GBBONUS Promo didn't work

Siddu3094 — Thu, 06 Jan 2022 08:16:44 GMT

Hello,

I just joined public mobile today and activated the sim on $35 plan, but the promo 2GBBONUS did not get activated for the plan. Is there a way the promo can be applied on the plan?

Thank you.

Re: 2GBBONUS Promo didn't work

Dunkman — Thu, 26 Aug 2021 01:37:25 GMT

@Siddu3094

It may take a couple of days for the promo to show up in your account. As long as you entered the promo code, you should be fine.

Re: 2GBBONUS Promo didn't work

Anonymous — Thu, 26 Aug 2021 01:37:57 GMT

@Siddu3094 : If you entered the code during activation then it should take a couple days to show on your account.

Edit: yow. speedy.

Re: 2GBBONUS Promo didn't work

esjliv — Thu, 26 Aug 2021 01:47:47 GMT

@Siddu3094 wrote:
Hello,

I just joined public mobile today and activated the sim on $35 plan, but the promo 2GBBONUS did not get activated for the plan. Is there a way the promo can be applied on the plan?

Thank you.

@Siddu3094

IF after the waiting period...

"Please note it may take up to 2 business days for bonus data to be applied.

...and still does not show up on your account contact CSA .

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,

or use this link to: Get Help With SIMon the Public Mobile chatbot

2 – Slower - Use this link to:

Private Message to Public Mobile Customer Support Agents (CSA)