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    <title>topic Help in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/720173#M491072</link>
    <description>&lt;P&gt;I need to talk to a moderator via private message can anyone help?&lt;/P&gt;</description>
    <pubDate>Thu, 06 Jan 2022 08:16:22 GMT</pubDate>
    <dc:creator>levi2</dc:creator>
    <dc:date>2022-01-06T08:16:22Z</dc:date>
    <item>
      <title>Help</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/720173#M491072</link>
      <description>&lt;P&gt;I need to talk to a moderator via private message can anyone help?&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jan 2022 08:16:22 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/720173#M491072</guid>
      <dc:creator>levi2</dc:creator>
      <dc:date>2022-01-06T08:16:22Z</dc:date>
    </item>
    <item>
      <title>Re: Help</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/720174#M491073</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/198118"&gt;@levi2&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;I need to talk to a moderator via private message can anyone help?&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;Hello&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/198118"&gt;@levi2&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Moderator = CSA&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;To contact the &lt;STRONG&gt;Public Mobile&lt;/STRONG&gt; Customer Support Agent (CSA)_Team, there are &lt;STRONG&gt;two&lt;/STRONG&gt; &lt;STRONG&gt;methods&lt;/STRONG&gt; to reach them:&lt;/P&gt;&lt;P&gt;1 -&amp;nbsp; &lt;STRONG&gt;Faster &lt;/STRONG&gt;- Click the bubble comment circle on the bottom right-hand side of your screen,&lt;/P&gt;&lt;P&gt;or use this link to: &lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank"&gt;Get Help With SIMon the Public Mobile chatbot&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;OR&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;2 – &lt;STRONG&gt;Slower &lt;/STRONG&gt;- Use this link to:&lt;/P&gt;&lt;P&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;Private Message to Public Mobile Customer Support Agents (CSA)&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 01 Sep 2021 01:56:46 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/720174#M491073</guid>
      <dc:creator>esjliv</dc:creator>
      <dc:date>2021-09-01T01:56:46Z</dc:date>
    </item>
    <item>
      <title>Re: Help</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/720188#M491074</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/198118"&gt;@levi2&lt;/a&gt;&amp;nbsp; &amp;nbsp;it might take a bit of time to be back and forth with PM CS Agent&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Do you mind to share your issue and maybe we can help....&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 01 Sep 2021 02:35:42 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/720188#M491074</guid>
      <dc:creator>softech</dc:creator>
      <dc:date>2021-09-01T02:35:42Z</dc:date>
    </item>
    <item>
      <title>Re: Help</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/720293#M491075</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/198118"&gt;@levi2&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;I need to talk to a moderator via private message can anyone help?&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/198118"&gt;@levi2&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Explain your issue to Contact&amp;nbsp;Customer Support Agent by&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;SPAN class="UserName lia-user-name lia-user-rank-Customer-Support-Agent lia-component-author"&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437" target="_self"&gt;&lt;SPAN class="login-bold"&gt;CS_Agent&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;,&lt;BR /&gt;they can solve your issue, they are nice Service Team they will help you&amp;nbsp;100%.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;Here’s How To Contact&amp;nbsp;&lt;SPAN&gt;Customer Support Agent by CS_Agent,&amp;nbsp;&lt;/SPAN&gt;and Submit a Ticket&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL class="lia-list-style-type-disc"&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to&amp;nbsp;&lt;SPAN&gt;Customer Support Agent by CS_Agent,&lt;/SPAN&gt;&lt;STRONG&gt;Click&amp;nbsp;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer"&gt;Here link,&lt;/A&gt;&lt;/STRONG&gt;to get started.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL class="lia-list-style-type-disc"&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;FONT size="4"&gt;&lt;STRONG&gt;or&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/FONT&gt;you can send a private message to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;Customer Support Agent by CS_Agent,&lt;/SPAN&gt;&amp;nbsp;by&amp;nbsp;&lt;STRONG&gt;Click&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;Here link,&lt;/A&gt;&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;You’ll need to be logged in to your Community account for the link to work.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;FONT size="4"&gt;please include in your message,&lt;/FONT&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;your account number,&amp;nbsp;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;your phone number,&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;your account&amp;nbsp;4 digit pin,&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;your Email address,&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL class="lia-list-style-type-disc"&gt;&lt;LI&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;&lt;SPAN&gt;Customer Support Agent by CS_Agent, will Response to your inbox by private message&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;Check your private message inbox (click on the envelope top right of your screen)&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;Good Luck....&lt;/P&gt;</description>
      <pubDate>Wed, 01 Sep 2021 16:15:46 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/720293#M491075</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-09-01T16:15:46Z</dc:date>
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