topic Coverage in Get Support

Coverage

NUTTZ — Thu, 06 Jan 2022 08:15:39 GMT

I am moving to a new house (in Sooke BC, Canada) inside the coverage area but the signal tries to connect through US towers and will not let me place the call/txt. It does not seem reasonable to have to pay for US roaming when I am in Canada calling to Canada. Is there any options available to me?

Re: Coverage

Anonymous — Mon, 30 Aug 2021 00:21:50 GMT

@NUTTZ

can you try it selecting the network manual,

Re: Coverage

Anonymous — Mon, 30 Aug 2021 00:23:09 GMT

@NUTTZ

visit to Coverage Map Here .

or Here

and check it out is enough Towers Map in your area...

something maybe is help, do one thing Make sure your phone is off before removing your SIM card,

and do rebooting your phone take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.

what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

Re: Coverage

NUTTZ — Mon, 30 Aug 2021 00:26:45 GMT

Do you mean the mobile network options (LTE/WCDMA/GSM)?

Re: Coverage

Korth — Mon, 30 Aug 2021 00:28:32 GMT

Go into the phone settings. Change "select operator/network/carrier" (whatever it's called on your phone) from "automatic" to "Public Mobile".

Re: Coverage

NUTTZ — Mon, 30 Aug 2021 00:32:05 GMT

Thanks for the advice, I will reboot the device and see if that works. Cheers

Re: Coverage

Anonymous — Mon, 30 Aug 2021 00:45:50 GMT

@NUTTZ wrote:
Do you mean the mobile network options (LTE/WCDMA/GSM)?

@NUTTZ

how to network selection to manual carrier
go settings
carrier
automatic turn off
is will be your device searching
and choose carrier public mobile,