topic Re: How to switch payment in Get Support

How to switch payment

Lehaha — Tue, 04 Jan 2022 09:53:56 GMT

For the expired day coming, How I can switch my visas card to another Visa card?

after I switched, is it going to affect my all rewards?

Thanks

Re: How to switch payment

walker1 — Thu, 09 Dec 2021 22:59:57 GMT

@Lehaha

From inside your selfservice account, click on the payment button and then on manage my payment method.

You can update your payment card from there ☺️

Your rewards will NOT BE EFFECTED at all when doing that.

Once you make the change , you'll get a confirmation message that it was done correctly.

Don't worry, IT'S EASY.

Re: How to switch payment

esjliv — Thu, 09 Dec 2021 22:09:02 GMT

@Lehaha wrote:
For the expired day coming, How I can switch my visas card to another Visa card?
after I switched, is it going to affect my all rewards?
Thanks

@Lehaha

Switching cards will not affect your rewards.

Log into your Self Serve account https://selfserve.publicmobile.ca/Overview/, then navigate to the PAYMENT tab, see bottom, left corner to change/update your card.

Re: How to switch payment

softech — Mon, 07 Feb 2022 20:36:27 GMT

@Lehaha won't affect reward, no worry,

Just login to My Account, Payment tab, click Manage my card at the bottom and the Replace this credit card

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/

Re: How to switch payment

Anonymous — Thu, 09 Dec 2021 22:18:04 GMT

@Lehaha

you can Remove your credit card and Logout and

i suggest you close all Browser and do clear cache and cookies for any Browser,

and try open one Browser incognito mode,

or try it for a different Browser and open incognito mode,

how to open Browser incognito mode visit Here link,

how to clear cache and cookies and History visit Here link,

and use a Browser from your computer,is better

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

how to update your Browser visit Here link,

and Restart your computer, is will help a lot,

and if you use a home internet take your power internet off for about

a 1 minute and put it back on,to refreshing your network,

and log in and re entered your credit details,

just make sure your credit card number and your address match the same,

sometime your typing but is a one word or letter or number is a wrong or is missing just make sure for it.

How To Update or Remove Your Payment Card

To update or remove your credit or Visa debit card details,

1. sign in to Self-Serve. Once signed in,

2. click on the ‘Payment’ tab,

then scroll to the bottom of the page and select ‘Manage my card’.

you will have the option to either select ‘Replace this card’, or ‘Remove this card’.

You will need to review and confirm this change to your account,

Re: How to switch payment

darlicious — Fri, 10 Dec 2021 11:21:11 GMT

@walker1

I have never recieved a message from pm that I have successfully changed my credit card. You do recieve a text message that you have successfully topped up your account after making a payment via 611.

Re: How to switch payment

walker1 — Fri, 10 Dec 2021 13:16:52 GMT

@darlicious

Sorry to hear that you never got that message. When I make a CC change, I always get a pop up message that the change was done 👍 successfully.

Maybe it doesn't work for people that use those free Kellogg's visa gift cards with no balance, to get the auto pay reward.

Re: How to switch payment

darlicious — Fri, 10 Dec 2021 13:30:20 GMT

@walker1

So not a text message but a pop up when using a lap top/pc? Running?