topic Re: self serve in Get Support

self serve

Rose2013 — Thu, 06 Jan 2022 08:13:38 GMT

where do we find this self serve

Re: self serve

softech — Sun, 22 Aug 2021 01:38:01 GMT

Self-Server also called My Account, just the "My Account" link on the very top right of the page

Public Mobile - Account Log In

Re: self serve

Rose2013 — Sun, 22 Aug 2021 02:54:15 GMT

The problem was solved. Thanks!

Re: self serve

Lidzzzz — Sun, 22 Aug 2021 02:10:43 GMT

It's just on the upper right corner: "My Account". After clicking it, it should direct you to the login page. You can choose to set up an account if you don't already have one.

Or if you have trouble finding the button, you can click on this to direct you to the page: https://selfserve.publicmobile.ca/

Re: self serve

dabr — Sun, 22 Aug 2021 02:11:52 GMT

@Rose2013 All support is online via messaging either by clicking the chatbot bubble bottom right of the screen and submit a ticket or send a private message to CS_Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Also you should remove your tel. number from your post by clicking the 3 dots (top right of post) as you're on an open public forum.