topic Re: Promotional SIM card in Get Support

Promotional SIM card

ddawn41 — Thu, 06 Jan 2022 08:13:09 GMT

I received an E-mail stating that I would be receiving a bonus SIM card for a phone purchase that I made and activated. E-mail is dated June 28, 2021 and I still have not received the SIM card.

Re: Promotional SIM card

hairbag1 — Mon, 23 Aug 2021 15:50:36 GMT

@ddawn41 wrote:
I received an E-mail stating that I would be receiving a bonus SIM card for a phone purchase that I made and activated. E-mail is dated June 28, 2021 and I still have not received the SIM card.

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https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Promotional SIM card

Triguy — Mon, 23 Aug 2021 15:50:26 GMT

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Re: Promotional SIM card

Anonymous — Mon, 23 Aug 2021 15:51:48 GMT

@ddawn41

that Promotional SIM card free when you purchase phone..

do you make a purchase !

Re: Promotional SIM card

softech — Mon, 23 Aug 2021 16:10:12 GMT

@ddawn41 PM always takes 3 or 4 weeks for SIM delivery. Did you make the phone purchase around Jun 28? If so, it has been always 2 months and it is a bit too long, likely got lost. Open a ticket with PM as advised above and ask them for an update.

Re: Promotional SIM card

LeePublic — Mon, 23 Aug 2021 16:54:37 GMT

I don't recall PM having a promo on SIM Cards unless you're talking about the $5 sim cards? Was it with a 3rd party SIM supplier? I ordered a SIM off Amazon, and inside the SIM card flap, was a promo if you call them, you ask about a free SIM card. Is this what you mean by promo SIM?

Re: Promotional SIM card

softech — Mon, 23 Aug 2021 17:00:45 GMT

@LeePublic when you buy phone, PM always throw in SIM for free... maybe it is for that?

Re: Promotional SIM card

Anonymous — Mon, 23 Aug 2021 17:01:23 GMT

@LeePublic : Did you order from a reseller or from Public Mobile (in Amazon)? There are quiet promotions all over the place. CCS seems to put them on frequently. London Drugs out west does. Whether they're actually via PM is unknown but probably.

Re: Promotional SIM card

LeePublic — Mon, 23 Aug 2021 17:19:49 GMT

@Anonymous @softech I also forgot to mention the SIM card got another promo. Here's the pic.

Re: Promotional SIM card

LeePublic — Mon, 23 Aug 2021 17:21:33 GMT

I didn't do this promo because I was afraid I would lose my 2 GB bonus promo.

Re: Promotional SIM card

ddawn41 — Mon, 23 Aug 2021 18:54:22 GMT

I bought a phone from Public Mobile and it said they would be including an extra SIM card. I received the one that came with the phone but no extra card. Then approximately 1week later I received an email that they were shipping me the extra card 6/28/2021.

Re: Promotional SIM card

ddawn41 — Mon, 23 Aug 2021 18:54:50 GMT

Yes it is.

Re: Promotional SIM card

softech — Mon, 23 Aug 2021 18:56:25 GMT

@ddawn41 wrote:
I bought a phone from Public Mobile and it said they would be including an extra SIM card. I received the one that came with the phone but no extra card. Then approximately 1week later I received an email that they were shipping me the extra card 6/28/2021.

@ddawn41 Please open a ticket with PM CS_Agent if you have not done so.

Let us know how it turns out

Re: Promotional SIM card

Anonymous — Mon, 23 Aug 2021 19:09:59 GMT

@ddawn41 wrote:
I bought a phone from Public Mobile and it said they would be including an extra SIM card. I received the one that came with the phone but no extra card. Then approximately 1week later I received an email that they were shipping me the extra card 6/28/2021.

@ddawn41

when you purchase device the give one SIM card Free Promotional,

is not extra SIM card. for Free from public mobile.

1 purchase device 1 Free SIM card...

for 1 week later you received an email that they were shipping to you the extra card on 6/28/2021. you have to Contact Customer Support Agent by CS_Agent ,

Re: Promotional SIM card

darlicious — Mon, 23 Aug 2021 21:38:03 GMT

@LeePublic

You will be happy you didn't contact the reseller. I am pretty sure that is a ploy for a referral with the free sim given upon activation with their referral code and the $20 to $50 promo sounds like the reciprocal bonus referral credits that used to be quite common around here.