topic Re: Talk to a moderator again in Get Support

Talk to a moderator again

Lisa-Lasha_1962 — Thu, 06 Jan 2022 08:12:37 GMT

Re: Talk to a moderator again

Anonymous — Fri, 20 Aug 2021 16:45:14 GMT

@Lisa-Lasha_1962

what is your issue facing !!

Re: Talk to a moderator again

Lisa-Lasha_1962 — Fri, 20 Aug 2021 16:46:48 GMT

I am locked out of my sim card I changed the the number and entered 3 times wrong I haven’t had a phone in 6 days

Re: Talk to a moderator again

Anonymous — Fri, 20 Aug 2021 16:48:48 GMT

@Lisa-Lasha_1962 wrote:
I am locked out of my sim card I changed the the number and entered 3 times wrong I haven’t had a phone in 6 days

@Lisa-Lasha_1962

Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice service Team the will help you 100%.

Here’s How To Contact Customer Support Agent by CS_Agent, and Submit a Ticket

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here to get started.

or you can send a private message to Customer Support Agent by CS_Agent, by Click Here.
You’ll need to be logged in to your Community account for the link to work.

please include in your message,
your account number,
your phone number,
your account 4 digit pin,
your Email address,

Customer Support Agent by CS_Agent, will Response to your inbox by private message
Check your private message inbox (click on the envelope top right of your screen)

Good Luck

Re: Talk to a moderator again

darlicious — Fri, 20 Aug 2021 17:03:42 GMT

@Lisa-Lasha_1962

What is the message on your phone? Is it asking for the PUK code? If so contact the CSA's as per @Anonymous instructions. What is the make and model of your phone?