topic porting phone number is not working in Get Support

porting phone number is not working

wingc — Thu, 06 Jan 2022 08:11:33 GMT

Hi,

I have activated the public mobile sim card.

However, I have not received SMS to approve the porting. Old sim card is still in the phone.

Thanks,

Re: porting phone number is not working

Anonymous — Wed, 18 Aug 2021 22:34:21 GMT

@wingc

i will provide number to call
Check your private message inbox (click on the envelope top right of your screen)

Re: porting phone number is not working

JK8 — Wed, 18 Aug 2021 22:34:25 GMT

@wingc wrote:
Hi,

I have activated the public mobile sim card.

However, I have not received SMS to approve the porting. Old sim card is still in the phone.

Thanks,

Has it been more than 90 minutes? I’ll email you the number to call in case you need it.

Re: porting phone number is not working

wingc — Wed, 18 Aug 2021 22:35:05 GMT

Yes it has been more than 90 minutes. I have not received anything yet.

Re: porting phone number is not working

JK8 — Wed, 18 Aug 2021 22:35:58 GMT

@wingc wrote:
Yes it has been more than 90 minutes. I have not received anything yet.

Check email icon top right.

Re: porting phone number is not working

wingc — Wed, 18 Aug 2021 23:08:03 GMT

Thank you, it works