topic Re: Need a monthly statement in Get Support

Need a monthly statement

SlickClyde — Thu, 06 Jan 2022 08:11:14 GMT

I need a monthly or quarterly statement for verification for another service. I learned I need to contact a mod for this so I was hoping a mod could get in touch with me to help.

Re: Need a monthly statement

esjliv — Thu, 19 Aug 2021 01:26:12 GMT

@SlickClyde wrote:
I need a monthly or quarterly statement for verification for another service. I learned I need to contact a mod for this so I was hoping a mod could get in touch with me to help.

@SlickClyde ,

Statements can be obtained by asking CSA for them each time you need them.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,

or use this link to: Get Help With SIMon the Public Mobile chatbot

2 – Slower - Use this link to:

Private Message to Public Mobile Customer Support Agents (CSA)

Re: Need a monthly statement

softech — Thu, 19 Aug 2021 01:49:06 GMT

@SlickClyde Please follow the step advised by @esjliv above.

You can get more information and a statement sample from @AE_Collector 's experience from before:

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Request-a-Receipt-for-your-Account-Charges-from-Public-Mobile/td-p/484048

Re: Need a monthly statement

darlicious — Thu, 19 Aug 2021 10:29:41 GMT

@SlickClyde

Keep in mind that the purpose that you seek your pm statement may not fulfill the requirements needed that a postpaid bill or other utilities bill may provide like a hydro or gas bill....given it may take up to 30 days to recieve you might want to look at other possible options at your disposal.