topic Re: number porting not working in Get Support

number porting not working

chloehuang419 — Thu, 06 Jan 2022 08:11:13 GMT

Hello,

I have activated a sim and an account with Public, but I haven't received the SMS and this caused my number number is still with my previous provider.

The problem is there is no option to reactivate the sim and request to send SMS again to port the number over.

what should I do next?

Thx

Re: number porting not working

JK8 — Wed, 18 Aug 2021 17:45:22 GMT

@chloehuang419 wrote:
Hello,

I have activated a sim and an account with Public, but I haven't received the SMS and this caused my number number is still with my previous provider.

The problem is there is no option to reactivate the sim and request to send SMS again to port the number over.

what should I do next?

Thx

Check your inbox. I will send you a number to call.

Re: number porting not working

chloehuang419 — Wed, 18 Aug 2021 20:00:06 GMT

Great and thx for the resolution.