topic Re: Switching plans in Get Support

Switching plans

jt123 — Thu, 06 Jan 2022 08:11:11 GMT

I have had the same plan for a few years now (with PM), its a 90 day plan. It seems to me that some of the newer plans are better in terms of how much data I would get etc. But if I switch, do I lose my rewards? My cost every 90 days now I believe shows the price after all of my rewards are deducted. I just want to be able to compare apples to apples, so need to make sure if my current rewards carry over to a new plan.

Re: Switching plans

hairbag1 — Wed, 18 Aug 2021 17:40:39 GMT

@jt123 wrote:
I have had the same plan for a few years now (with PM), its a 90 day plan. It seems to me that some of the newer plans are better in terms of how much data I would get etc. But if I switch, do I lose my rewards? My cost every 90 days now I believe shows the price after all of my rewards are deducted. I just want to be able to compare apples to apples, so need to make sure if my current rewards carry over to a new plan.

All your Rewards will carry over to new plan.

Re: Switching plans

JK8 — Wed, 18 Aug 2021 17:40:20 GMT

@jt123 wrote:
I have had the same plan for a few years now (with PM), its a 90 day plan. It seems to me that some of the newer plans are better in terms of how much data I would get etc. But if I switch, do I lose my rewards? My cost every 90 days now I believe shows the price after all of my rewards are deducted. I just want to be able to compare apples to apples, so need to make sure if my current rewards carry over to a new plan.

Yes your loyalty and refer a friend rewards will carry over. Once you switch you will not be able to get that plan back.

Re: Switching plans

Anonymous — Wed, 18 Aug 2021 17:45:46 GMT

@jt123 : The apple with what you have is likely full LTE. The orange of what's current is throttled LTE. It doesn't matter to many people but maybe it does to you.

Re: Switching plans

Triguy — Wed, 18 Aug 2021 17:49:40 GMT

If you change your plan on next renewal date then

Any earned Rewards will be applied on your next renewal after the plan change.

Re: Switching plans

jt123 — Wed, 18 Aug 2021 17:50:01 GMT

@Anonymous that was my next question... all of the new plans have higher data amounts, but all say 3G. My phone says LTE all the time. I am trying to look in my account but cannot see if I am paying for LTE or if it is just showing as such. Are the old plans LTE vs new ones 3G?

Re: Switching plans

Anonymous — Wed, 18 Aug 2021 17:55:58 GMT

@jt123

for your plan has LTE is old plan for now the have 3G

all Plans with 3G data may reach download speeds of up to 3 Mbps, with the coverage and reliability of the LTE network. Speed and signal strength may vary with your device, configuration,

Re: Switching plans

JK8 — Wed, 18 Aug 2021 17:56:07 GMT

@jt123

Try plan details in self service. On my account under Plan Details it says 3G Speed.

Re: Switching plans

Anonymous — Wed, 18 Aug 2021 17:55:38 GMT

@jt123 : If the data description lines don't say 3G then you have full LTE.

Re: Switching plans

jt123 — Wed, 18 Aug 2021 17:58:03 GMT

@Anonymous so that is the catch. I don't know how much it would impact my daily usage, I just find I don't have enough data with my current 90 day plan (3GB for 90 days). But that must be the toss up... it definitely just says "3GB Data" in my plan description.

Re: Switching plans

Anonymous — Wed, 18 Aug 2021 17:58:33 GMT

@jt123 wrote:
I have had the same plan for a few years now (with PM), its a 90 day plan. It seems to me that some of the newer plans are better in terms of how much data I would get etc. But if I switch, do I lose my rewards? My cost every 90 days now I believe shows the price after all of my rewards are deducted. I just want to be able to compare apples to apples, so need to make sure if my current rewards carry over to a new plan.

@jt123

your Rewards follow through to your account and for any plan earn the Rewards on your account not for the plan.

Re: Switching plans

jt123 — Wed, 18 Aug 2021 17:59:12 GMT

@JK8 mine just says "3GB Data" (which is for 90 days) so I must have an old LTE plan since it says nothing about 3G.

Re: Switching plans

hairbag1 — Wed, 18 Aug 2021 18:04:07 GMT

@jt123 wrote:
@JK8 mine just says "3GB Data" (which is for 90 days) so I must have an old LTE plan since it says nothing about 3G.

Have a look at the $35 plan...you'll get 3GB of data in that plan every 30 days...not 90.

Your old plan was likely full LTE...but the current plans are all throttled LTE. The average every-day user like me...don't notice any difference really. I'm glad I switched like you're considering doing.

Re: Switching plans

Anonymous — Wed, 18 Aug 2021 18:04:29 GMT

@jt123

so how much you paying for 90 days and how many GB you have !

Re: Switching plans

Anonymous — Wed, 18 Aug 2021 18:05:11 GMT

@jt123 : There's a lot of discussion either way on this. The slower speed will impact HD videos or large downloads. Is your phone your only internet connection? Do you have lots of wifi places you go?

Some even switch to HSPA data for faster speed and accept a little latency.

It's all in how you use your data day to day.

Re: Switching plans

jt123 — Wed, 18 Aug 2021 18:09:59 GMT

@Anonymous I pay $111 for 90 days with 3 GB data over the 90 days. It is not enough data. Used to be fine for me years ago when I signed up. The $111 does not include my rewards discounts.

Re: Switching plans

jt123 — Wed, 18 Aug 2021 18:12:58 GMT

@Anonymous I am not a big data user to begin with (mainly use my phone for facebook/ instagram or email), yes I have wifi at home and work and use my computer/ iPad at home for internet. I have a feeling that based on my needs that I may not even notice the difference...

Re: Switching plans

Anonymous — Wed, 18 Aug 2021 18:18:13 GMT

@jt123 : So yeah you're paying $37 for 1GB (both averaged) per 30 days.

You could save $12 moving to the $25 plan. Your rewards will be divided by 3 each 30 days. (same value).

Then for any "overages" you could buy data add-ons. They're buy once, consume over time.

Re: Switching plans

Anonymous — Wed, 18 Aug 2021 18:19:09 GMT

@jt123 wrote:
@Anonymous I pay $111 for 90 days with 3 GB data over the 90 days. It is not enough data. Used to be fine for me years ago when I signed up. The $111 does not include my rewards discounts.

@jt123

you can Switching to

for $35
2.5 GB Data¹ at 3G speed
+BONUS 500MB with AutoPay
Unlimited
Canada-wide minutes
Unlimited
International Text and Picture Messaging
is nice plan
or if you want more data go with
$40
4.5 GB Data¹ at 3G speed
+BONUS 500 MB with AutoPay
Unlimited
Canada-wide minutes
Unlimited
International Text and Picture Messaging

or visit Here to you review all Plans and with 30 days

Re: Switching plans

Luddite — Wed, 18 Aug 2021 18:35:04 GMT

@jt123 FYI: "3G" vs full LTE https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Share-Your-3G-Real-World-Experience/m-p/174974/highlight/true#M19036