topic Re: How to take off autopay? in Get Support

How to take off autopay?

Mindylau2 — Thu, 06 Jan 2022 08:10:32 GMT

I thought i cancelled autopay but when i went to the payment page i still see my credit card information is stored in Autopay.

Re: How to take off autopay?

computergeek541 — Tue, 17 Aug 2021 04:52:50 GMT

@Mindylau2 wrote:
I thought i cancelled autopay but when i went to the payment page i still see my credit card information is stored in Autopay.

Disabling autopay doesn't remove the card, just as adding a card doesn't enable autopay. Sometimes, someone might wish to make a one-time payment, and to do that, the card first needs to be saved on the Public Mobile account. Go back into the Payment section of your account and click on "manage my card". Then select "remove this credit card".

Re: How to take off autopay?

Anonymous — Tue, 17 Aug 2021 04:55:03 GMT

@Mindylau2 : If you're sticking around then why remove autopay? You get the free 2 bucks. But if you're going then that's that.

Re: How to take off autopay?

esjliv — Tue, 17 Aug 2021 10:21:04 GMT

@Mindylau2 wrote:
I thought i cancelled autopay but when i went to the payment page i still see my credit card information is stored in Autopay.

@Mindylau2

To add to @computergeek541 post, go to the Payment TAB, then see the Bottom, Left Corner of your Screen.