<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: Introducing &amp;quot;Customer Support Agent&amp;quot; in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Introducing-quot-Customer-Support-Agent-quot/m-p/713784#M487998</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/201555"&gt;@JD12-&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;I forgot my pin. How do I retrieve it?&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;Hello&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/201555"&gt;@JD12-&lt;/a&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Check back on your text messages from when you activated with Public Mobile, it normally gets sent to you then.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you cannot find it or guess at it, then the only way to get a new one assigned is to contact CSA.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;To contact the &lt;STRONG&gt;Public Mobile&lt;/STRONG&gt; Customer Support Agent (CSA)_Team, there are &lt;STRONG&gt;two&lt;/STRONG&gt; &lt;STRONG&gt;methods&lt;/STRONG&gt; to reach them:&lt;/P&gt;&lt;P&gt;1 -&amp;nbsp; &lt;STRONG&gt;Faster &lt;/STRONG&gt;- Click the bubble comment circle on the bottom right-hand side of your screen,&lt;/P&gt;&lt;P&gt;or use this link to: &lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank"&gt;Get Help With SIMon the Public Mobile chatbot&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;OR&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;2 – &lt;STRONG&gt;Slower &lt;/STRONG&gt;- Use this link to:&lt;/P&gt;&lt;P&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;Private Message to Public Mobile Customer Support Agents (CSA)&lt;/A&gt;&lt;/P&gt;</description>
    <pubDate>Thu, 12 Aug 2021 18:18:52 GMT</pubDate>
    <dc:creator>esjliv</dc:creator>
    <dc:date>2021-08-12T18:18:52Z</dc:date>
    <item>
      <title>Re: Introducing "Customer Support Agent"</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Introducing-quot-Customer-Support-Agent-quot/m-p/713768#M487997</link>
      <description>&lt;P&gt;I forgot my pin. How do I retrieve it?&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jan 2022 08:09:42 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Introducing-quot-Customer-Support-Agent-quot/m-p/713768#M487997</guid>
      <dc:creator>JD12-</dc:creator>
      <dc:date>2022-01-06T08:09:42Z</dc:date>
    </item>
    <item>
      <title>Re: Introducing "Customer Support Agent"</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Introducing-quot-Customer-Support-Agent-quot/m-p/713784#M487998</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/201555"&gt;@JD12-&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;I forgot my pin. How do I retrieve it?&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;Hello&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/201555"&gt;@JD12-&lt;/a&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Check back on your text messages from when you activated with Public Mobile, it normally gets sent to you then.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you cannot find it or guess at it, then the only way to get a new one assigned is to contact CSA.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;To contact the &lt;STRONG&gt;Public Mobile&lt;/STRONG&gt; Customer Support Agent (CSA)_Team, there are &lt;STRONG&gt;two&lt;/STRONG&gt; &lt;STRONG&gt;methods&lt;/STRONG&gt; to reach them:&lt;/P&gt;&lt;P&gt;1 -&amp;nbsp; &lt;STRONG&gt;Faster &lt;/STRONG&gt;- Click the bubble comment circle on the bottom right-hand side of your screen,&lt;/P&gt;&lt;P&gt;or use this link to: &lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank"&gt;Get Help With SIMon the Public Mobile chatbot&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;OR&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;2 – &lt;STRONG&gt;Slower &lt;/STRONG&gt;- Use this link to:&lt;/P&gt;&lt;P&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;Private Message to Public Mobile Customer Support Agents (CSA)&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 12 Aug 2021 18:18:52 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Introducing-quot-Customer-Support-Agent-quot/m-p/713784#M487998</guid>
      <dc:creator>esjliv</dc:creator>
      <dc:date>2021-08-12T18:18:52Z</dc:date>
    </item>
  </channel>
</rss>

