topic Porting number, get new number in Get Support

Porting number, get new number

Ccomeau0409 — Thu, 06 Jan 2022 08:09:29 GMT

Hello,

I want to port my PM number to a new provider for a new plan. But I want to keep my current PM account and get a new number for it.

is this possible?

From what I’m reading it looks like once your port your number to another provider from PM, the account closes.

thanks

Re: Porting number, get new number

Anonymous — Wed, 11 Aug 2021 19:49:51 GMT

@Ccomeau0409

No you can't do that

you have to getting a New SIM card for public mobile to start New Activate for it,

Re: Porting number, get new number

BlueB — Wed, 11 Aug 2021 19:51:29 GMT

@Ccomeau0409

Unfortunately, that's not really possible, and what you read is correct. When you port your number out, the provider "pulls" your number away and your Public Mobile account automatically closes/cancels. You could try and ask staff if they can keep your account open after a port, but is unlikely they will process that for you.

Re: Porting number, get new number

hTideGnow — Wed, 11 Aug 2021 19:50:54 GMT

Sorry, this couldn't be done. Once you ported over, your account will be closed

If you decided to change your number, then your old number will be gone.

There is really no way to get this done.

Re: Porting number, get new number

Ccomeau0409 — Wed, 11 Aug 2021 19:50:57 GMT

That’s what I thought. I don’t want to Lose this account because it has loyalty and referral rewards.

Re: Porting number, get new number

Anonymous — Wed, 11 Aug 2021 19:51:36 GMT

@Ccomeau0409

which new provider carrier you going !

and Make sure that you have the old sim card in your phone when you're porting your phone. You should get a message from your old carrier asking to confirm if you would like to port your number. Your reply should be: YES.

The confirmation message can take a few minutes to come in. You have 90 minutes from the time of request.

Re: Porting number, get new number

Anonymous — Wed, 11 Aug 2021 19:57:36 GMT

@Ccomeau0409

so which plan you interested for it

and which carrier you going !
and you can do keep your phone number for public mobile
and getting a new number with new carrier,

Re: Porting number, get new number

hTideGnow — Wed, 11 Aug 2021 20:00:34 GMT

@Ccomeau0409 wrote:
That’s what I thought. I don’t want to Lose this account because it has loyalty and referral rewards.

@Ccomeau0409 there is really no workaround with that. This is one of the most asked question here. I guess the rewards really working as PM designed, to keep us here. 🙂

Re: Porting number, get new number

darlicious — Wed, 11 Aug 2021 22:58:53 GMT

@Ccomeau0409

Talk to the new provider....maybe you can get a new number that is close to your pm phone number with a different area code or exchange.