topic Re: Beginner’s Guide to the Community in Get Support

Re: Beginner’s Guide to the Community

Vivian_Z1 — Thu, 06 Jan 2022 08:08:02 GMT

Is it possible to transfer the remaining mobile phone data traffic from each month to the next month

Re: Beginner’s Guide to the Community

darlicious — Sun, 15 Aug 2021 00:47:58 GMT

Plan data does not carry forward it resets each 30 days. Data add ons are one time purchases that do roll over each 30 days until completely consumed.

Re: Beginner’s Guide to the Community

esjliv — Sun, 15 Aug 2021 02:08:59 GMT

@Vivian_Z1 wrote:
Is it possible to transfer the remaining mobile phone data traffic from each month to the next month

Hello @Vivian_Z1

fyi, US-Roaming Data addons start as soon as you purchase them, and only last 10 days.

But I think you are speaking of PLAN DATA or Addon DATA...carry over info. here:

https://www.publicmobile.ca/en/bc/get-help/articles/data-usage-carryover

Re: Beginner’s Guide to the Community

cavemantoronto — Sun, 15 Aug 2021 10:16:00 GMT

@Vivian_Z1 Not unless you have an old 90 day plan. Plans aren't monthly. The plans are 30 days.

Re: Beginner’s Guide to the Community

Vivian_Z1 — Mon, 16 Aug 2021 01:41:28 GMT

How to choose 90 days plan?

Re: Beginner’s Guide to the Community

esjliv — Mon, 16 Aug 2021 01:45:56 GMT

@Vivian_Z1 wrote:
How to choose 90 days plan?

Hello @Vivian_Z1 ,

Sorry, 90 day plans are no longer offered. Existing customers with these plans are grandfathered in, and if they change them, they cannot go back to the 90 day one.

Only plans available are what is currently offered in-market list here: https://www.publicmobile.ca/en/on/plans