topic Re: Over charged in Get Support

Over charged

Traxler911 — Thu, 06 Jan 2022 08:07:30 GMT

Re: Over charged

darlicious — Fri, 06 Aug 2021 13:36:35 GMT

@Traxler911

A few more details would help. Are the extra funds in your account balance? Most just leave it for their next renewal.

Re: Over charged

Anonymous — Fri, 06 Aug 2021 13:36:57 GMT

@Traxler911 : Got a question?

Re: Over charged

esjliv — Fri, 06 Aug 2021 14:06:20 GMT

@Traxler911

umm? Is it possible you are checking out your credit card charges and you see two Pending Transactions from Public Mobile?

If so, one may likely fall away after the transaction authorizes. If they are both authorized transactions than the extra $$ should show up in your Available Funds area.

Obtain a refund may be possible through Public Mobile CSA, but these instances are usually just as easy to leave it there to be used on your next renewal. As Available Funds $$ are always used up first before any additional charges to a credit card.

Re: Over charged

Yummy — Fri, 06 Aug 2021 14:39:22 GMT

Where do you see you were overcharged? Your credit card shows that or your PM account?

We need little bit more details in order to assist.

Re: Over charged

Anonymous — Fri, 06 Aug 2021 16:43:42 GMT

@Traxler911

but at public mobile is it Prepaid service how you get over charged,